Carlos Vale – Head of Diversity Recruitment

Carlos Vale – Head of Diversity Recruitment

CARLOS VALE

Head of Diversity Recruitment
Chicago, IL
Joined: 2017

If you see Carlos, give him a high five for snagging a spot on the Latinos 40 Under 40 list—an amazing accomplishment! We’re proud of the work he’s doing to make Groupon a more inclusive work environment. 👏👏🏾👏🏿

So it’s only been a few months, but what’s your favorite Groupon memory so far?

I think my favorite Groupon memory so far would have to be going to the Arlington Park Race Track with the Talent Acquisition team. I think I had been here for about two weeks, which provided a perfect opportunity to connect with everyone–it was a blast!

Tell us about your job! What do you love about what you do?

In short, I lead Groupon’s global diversity recruiting strategy in order to build robust pipelines of diverse talent for critical positions across all levels. As an ambassador of Groupon’s dedication to a more diverse and inclusive workplace, my role requires a highly relationship-driven approach to building and sustaining a deep and broad network of connections both inside and outside Groupon. Finally, through working cross-functionally with Recruiting, HR, and Talent Development while driving deeper collaboration with Groupon’s Employee Resource Groups, my role helps provide the framework for all business groups to embrace diversity.

No small feat, we’re sure! What’s challenging about your work?

In this field, building, assessing, and reworking strategy is always challenging no matter how supportive the organization may be. There isn’t a magic solution to this, and sometimes it feels like a shape-shifting puzzle–you think you’ve found the right piece, and surely, it changes shape right before your eyes; now, you are trying to figure out where the new piece fits. I love it, though–I’m a person totally driven by solving challenges!

So what makes your role at Groupon unique?

Although some iterations of my role exist outside of Groupon, the reason why I’m here is that I feel like I am generally given the opportunity to identify challenges/opportunities and come up solutions that are heard by many across the organization, including the CEO and other senior leaders. Most people wish they could have the opportunity to meet with their CHRO on a weekly basis, and possibly meet with their CEO and General Counsel on a monthly basis, but all of those things have been quite normal during my first months here.

Tell us about your first impression of Groupon as an employer.

My first impression…was that this is a great place to build things, as well as build on things. Here, I have the opportunity to create new things as well as build on some of the amazing things that have been previously started/accomplished.

If you could do any other job for a day, what would it be and why?

I would probably want to be the CEO of Groupon for a day, just to see what a day in their life is like. How early do they get up? How many meetings are they in? How do they find balance during the day to eat, or chat with their family? These are all questions I would love to know!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

Our customers, employees, merchants, and investors come from many backgrounds. Through diversity recruitment, we are able to bring in diverse top talent that can help in the areas of talent, culture, and marketplace–all of these areas help us be better equipped to identify additional opportunities and resolve challenges more quickly through the diversity of thought.

Talk about our ERGs (Employee Resource Groups) and your experience working with them.

ERGs are central to our I&D mission of making Groupon a great place to work for every employee. In my time here, I’ve had the opportunity to do some amazing things with and through our ERGs–I’ll keep it to one example, though. When I first started, I wanted to put together an on-site event where we could invite diverse top talent to network and learn more about Groupon, while also ensuring that they were able to walk away with something. Once going through initial negotiations, I brought it to our ERGs to see if/how they could help–the results were great. In November, we co-hosted an event with the Association of Latino Professionals for America (ALPFA), attended by almost 100 professionals of all levels that were able to engage with our CFO, folks from our Talent Acquisition team, and employees from multiple departments. The coolest thing is that this was coordinated by Groupon en Espanol, and supported by Groupon4Vets and Women@Groupon!

Who or what inspires you?

I’m definitely motivated by visionary leaders who have overcome odds and have helped to make a difference in some way, shape, or form. I’m also motivated by the desire to be a good role model for my nieces and nephews. Finally, I’m motivated to pay it forward to others by providing and exposing me to opportunities, just as many have done for me.

Where can we find you outside of work?

I looooove playing volleyball–indoors, outdoors, and anything in between!

What’s your favorite local business?

I would say King Spa is my favorite local business. It’s nice to be able to feel like you can get away, locally. Also, it reminds me of my year in Japan in 2000, and that alone is worth the Groupon to get out to King Spa!

Can you write a Groupon haiku?

Different people, all coming together here, supporting local

Tell us something about you that might surprise us!

I lived in Japan for a year as a Rotary Youth Exchange student and absolutely loved the experience!

Daryl Billingsley – HRIS Analyst

Daryl Billingsley – HRIS Analyst

DARYL BILLINGSLEY

HRIS Analyst
Chicago, IL
Joined: 2015

If you ever need someone to talk HRIS -or- majestic birds with, Daryl is your go-to guy.

What’s your favorite Groupon memory?

Every workday is a new experience.

Tell us about your job! What do you do? What do you love about it?

I provide support for Workday (HCM) system-related functions via configuration and/or reporting.

What’s been the most challenging thing you’ve worked on?

Initially, increasing efficiency by creating more of a collaborative work environment.

Who or what inspires you? 

People still believing in HUMANity and my awesome BBoyz (sons).

What was your first impression of Groupon as a workplace?

Did I really just see someone in shorts, flip-flops, piercings, and exposed tattoos in a corporate meeting?! I thought it was a young, progressive, and promising startup.

What’s your favorite conference room name?

How does your work impact Groupon’s mission of building the daily habit in local commerce?

Cost-effectiveness, increased efficiency, timeliness, and reporting analytics.

There are a lot of amazing stories at Groupon. What are you most proud of?

I’m always proud of my HRIS and HR colleagues, but I’m most proud of my engagement in helping Groupon assist in rebuilding communal efforts and increasing diversity.

Have you won any awards? 

AJ Iniguez (from the Employment Brand team) told me I was awesome once.

What do your parents think you do?

Play on my laptop between meetings.

So you’re one of the co-chairs of B.I.G.! Tell us about your involvement with the ERG. 

I joined B.I.G. in order to assist in rebuilding our communal efforts, champion inclusion and diversity initiatives, and provide tools for professional development for the minority population.

What did you do before joining Groupon?

I worked fort a liquor distributor!

You have a life outside of Groupon, obviously, so what keeps you busy outside of work?

Rec with my sons, sports with my friends, and mastering the art of understanding that everyone is probably right in their opinion (regardless of logic).  😉

If you could do any other job for a day, what would it be and why?

I would record dope vocals in a professional recording booth. I’m sure my bath-time vocals would give people in the studio all the chills, as they give me the chills. (Brrrr, that dude is COLD!)

So why Groupon? What keeps you excited to come to work every day?

Groupon is unique in itself and there is something to be said in doing your part to increase a corporation’s overall efficiency. Plus, who doesn’t want to have the option of wearing shorts to work? 😉

Can you write a Groupon haiku?

Wait just a minute – –

There is a flying G-Cat – –

Where’s the sunroof switch

(Very nice!)

Tell us something about you that might surprise us.

I love to watch majestic birds. No, seriously, they’re awesome.

Lindsey Womack – Human Resources Business Partner

Lindsey Womack – Human Resources Business Partner

LINDSEY WOMACK

Human Resources Business Partner
Chicago, IL
Joined: 2010

Lindsey has held many roles in her time here (we count 5), all of which have enabled her to make a positive impact on the lives and experiences of local merchants, her direct reports, and finally the employees of Groupon. (We’re sensing a trend here.)

Tell us about your job! What do you do and what do you love about it?

As an HRBP, I support my business groups by helping them retain and grow talent. I enjoy working with people and finding ways to help employees grow in their career.

What’s been the most challenging thing you’ve worked on in your time here?

I worked on a project with many team members from the business, recruiting, and HR to update our Onboarding program. This was a challenging project because it was global, and we were working with teams in different countries and timezones to streamline our processes. We wanted to ensure the new hire experience is the same no matter what office or team you join.

What’s your favorite Groupon memory?

In 2010, there was a monkey dressed like Santa Claus that came to the office. There are always crazy things happening in the office and you never know what to expect: Zombies on Halloween, T-Rex running down the aisles, Steve Harvey, All-4-One singing in the lobby, the Abominable Snowman, etc.

What was your first impression of Groupon as an employer?

I first came to Groupon’s office in 2010 just a few days after moving to Chicago from Florida where I worked for a small company. I was drawn to the energy of the team, which at the time was dubbed the fastest-growing company ever!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

I impact Groupon’s mission of building the daily habit by helping the business grow and retain talent.

There are a lot of awesome Groupon employee stories. What are you most proud of?

I started in 2010 as a Sales Representative and have been through many roles at Groupon including Account Manager, Team Lead, Divisional Sales Manager, and Human Resources Business Partner. While in my manager roles, I created processes to streamline onboarding for new hires in Merchant Support and created a program for Merchant Development to ensure recent graduates of our Onboarding program had the resources (mentors, training, etc.) they needed in order to be successful in their role. I’m proud of the programs I was able to create in sales and the career I have been able to build for myself at Groupon.

Have you won any awards during your time here?

President’s Club 2014! Also—funny story about President’s Club—my husband also works at Groupon (we met in college, but ended up here together). When I had found out that I won President’s Club, I let my husband, Jon, know that he would be my plus one. A couple days later, they sent out an email to all of the winners to join in a celebration, and my husband was on the email, too! Turns out we had both won that same year!

You’re a member of Women@Groupon; why did you join? What do you get out of it?

I joined Women@Groupon to expand my network and meet career-driven individuals who could offer different points of view. In 2013, I applied for the first mentor program for W@G and had a great mentor from our Legal department. It was so helpful to have my mentor’s perspective while I was going through my career changes at Groupon.

So backtracking a bit, how did you end up at Groupon from Florida?

Before Groupon, I worked as an Education Consultant at an audio-visual integration company in Orlando, FL. I sold A/V equipment such as projectors, screens, interactive whiteboards, and clicker systems to schools. My sister lived in Chicago and I wanted to experience living outside of Florida, so I packed up and moved without having a job, which was a little nerve-wracking. My sister told me about Groupon being the fastest-growing company ever at the time, and I decided to apply for a Sales role.

What are you up to when you’re not working?

I love to travel and have many places on my “to go” list. I also travel to Florida quite frequently to visit friends and family. I like to explore Chicago, try new restaurants, and love going to Broadway shows. I’m usually looking for a new workout to try and I also recently took up an adult tumbling class.

What’s your favorite view from the office?

If you could do any other job for a day, what would it be and why?

I would love to be a Cirque De Soleil performer and miraculously be able to do all of the stunts.

What’s your favorite local business?

Kibbitznest in Lincoln Park: it’s a cafe/bar with nostalgic games, coffee, wine, light bites, and CDs and records that you can play.

What do you love about Groupon?

I love what Groupon can do for local businesses. When I was an Account Manager, I spoke to so many business owners and heard great success stories of how Groupon helped their business. Many businesses were able to expand in product or services.

Tell us something about you that might surprise us!

I was in the Macy’s Thanksgiving Parade in New York when I was in high school; it is my favorite tradition to watch it every year.

Brent Eaton – Corporate Recruiter

Brent Eaton – Corporate Recruiter

BRENT EATON

Corporate Recruiter
Chicago, IL
Joined: 2015

The best advice Brent received before interviewing for his role at Groupon? Be yourself—and he is 100% that in his story and wants his candidates to do the same!

What teams do you recruit for?

Finance and Legal

What advice do you have for candidates who are heading into an interview at Groupon?

The best advice I could give someone while interviewing here is to be yourself. I was told that by my recruiter when I was hired, and I’m still here almost 3 years later!

What’s awesome about Finance at Groupon? Why join?

There are 4 big selling points for Finance here:

    1. The ability to make an actual impact and drive change. A lot of candidates come from larger, more structured companies. Typically, those companies are more established in their processes. Groupon’s open and collaborative environment in combination with having less rigid structure allows finance employees at all levels to share their ideas to improve process and procedures. We’re a 9-year-old company, so there is a lot we can still build!
    2. The culture! Our office is not your typical cubicle setting. The finance team sits together in an open-floor environment, fostering a more collaborative and exciting culture.
    3. It’s fast-paced. Like…really fast-paced. Each role has specific responsibilities they’re tasked with achieving. however, that’s not all your role will entail. Groupon is constantly evolving every day and the Finance team is given ad hoc projects on a daily basis. No day at Groupon is every the same!
    4. The ability to move around the company. We have many examples of people moving to a different team (or location!) within Finance or to the business. Both avenues are great to broaden one’s skill set. Check out Ron and Steve’s stories as examples of internal mobility!

What should a candidate expect from you during the recruiting process?

Honesty. Throughout the recruiting process, candidates should expect me to be candid with them. If a candidate does not move forward in the process, I believe it is important to provide specific feedback to help them with personal development. I’m here to help!

What’s something that candidates are surprised to learn about Groupon?

Candidates are most surprised about the opportunities to make an impact at Groupon. I hear from candidates all the time “My ideas get lost in the corporate ladder.” At Groupon, it doesn’t matter if you’re an analyst, manager, or director, we value everyone’s opinion. That is the only way we will be able to continue to innovate!

“Groupon’s open and collaborative environment in combination with having less rigid structure allows finance employees at all levels to share their ideas to improve process and procedures.”

Show us your favorite view from the office!

What’s your favorite Groupon memory?

My favorite Groupon memory happened last year. I received a gift card and a handwritten note from an employee I hired one year ago that day. He thanked me for recruiting him to Groupon and expressed how happy he was at that company. It was truly rewarding!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

Our recruiting team is essential in building the daily habit in local commerce. We are tasked with finding the best talent from around the country for all departments. These individuals—at all levels—are equally important in building the daily habit. Without the talent, we wouldn’t be who we are today!

What was your first impression of Groupon as an employer?

Crazy, but in a good way! When I saw the quirkiness of the office and the open floor setting, I was truly in shock.

What’s your biggest Groupon accomplishment?

I’m proud of the success stories from candidates I have hired. Many of them have excelled in the area I hired them in. Others have moved on to other areas of the business they did not start in. Those folks have expanded their skill set and made themselves more attractive for long-term growth. I couldn’t be happier in helping them achieve their career goals!

You of course love recruiting and would never want to do anything else…but if you could do any other job for a day, what would it be and why?

If we are talking about Groupon, I would join the Groupon+ team. Being a part of a company-changing initiative would be so cool. In terms of a job outside of Groupon, I would definitely be a Sportscenter anchor. It is basically my dream job.

Tell us something about you that might surprise us. 

I enjoy public speaking. I come off as a quiet guy but I actually like to speak in front of crowds. As I grow in my career, I would love the opportunity to be a part of a panel at conferences, events, etc.

 

Mike Erickson – Corporate Recruiter

Mike Erickson – Corporate Recruiter

MIKE ERICKSON

Corporate Recruiter
Chicago, IL
Joined: 2013

You won’t believe what this recruiter wants you to do on a phone screen.

What teams do you recruit for?

Sales in Chicago and Phoenix

What’s your advice for someone interested in applying at Groupon?

Be yourself and only apply to roles that you are most interested in.

Anything a candidate should know about how to work with you during the recruiting process?

Be prepared to tell me why you’re excited about the role: I love chatting with folks who have that enthusiasm for the position that they are applying for!

What qualities do the most successful sales reps have?

First and foremost, ya gotta WANT to be in sales. Sales is tough: you have to know why you want to be in a sales role in order to succeed. Whether you are money motivated or passionate about helping small businesses, that “why” has to be a clear motivator for you to keep pushing through those tough sales days. Once you have that, I find that the people who know how to nail that balance being coachable and being self-sufficient are our strongest sales reps. We have a great team of mentors and leaders here who know how to be successful, but at the same time, they won’t make your calls for you. Striking that balance is key for finding that success.

What’s the #1 thing you wish all candidates did?

Beatbox during phone screens.

What’s your proudest Groupon accomplishment?

Being a Sales Recruiter is usually a lot of crazy ups and downs in terms of volume. One of our craziest times was the opening of our sales office in Phoenix; everyone was all-hands-on-deck to get quality people in the office and making sales and it was all during the holiday season. We filled the office then and I continue to fill it today, now being the primary recruiter for the Phoenix office. I love that office a ton and I’m happy I get to interact with them on a daily basis!

Tell us more about the Phoenix office! What’s it like there?

The Phoenix office has such an infectious and positive energy to it. I’ve visited a handful of times recently, and as soon as you walk in the door it’s hard not to have a smile on your face. I will describe it as best as I can:

As you enter the office, you see the gleaming smile of our Sales Trainer, Jabril Baker, giving some solid sales advice while boppin’ to whatever jam is being played by Marlon Evans, one of the sales managers. I turn to my left and say “WAZZUP” to Kelly Light, the Site Director, and give Sam, the Phoenix HR Business Partner, a high five. I keep walkin’ past all the sales folks, giving as many finger guns as humanly possible, then make my way to the crown jewel of the office; the Coke Freestyle machine. I pour myself a refreshing beverage then head back to my makeshift desk space. As I’m about to start doing some work, my senses are absolutely overloaded with the fresh scent of the peanut-butter stuffed pretzels, the snack of snacks. I grab a handful and try to hold back happy tears. “This is paradise,” I say to no one in particular.

“The only Keane album I enjoyed was Strangeland.”

How does your work impact Groupon’s mission of building the daily habit in local commerce?

I get to hire people who help small businesses find success in an increasingly big-business world. I’m super into that. I love small businesses and we get to help them succeed.

Talk about your involvement with Blacks in Groupon (BiG) – what does your partnership with them look like?

I’m the talent partner for Blacks In Groupon (BiG). My goal is to provide resources to the group as to how to utilize their networks to bring in top talent, as well as being a resource for current members in terms of internal options if they want to search for a new role at the company.

What’s your favorite Groupon memory?

I do a lot of comedy stuff here in Chicago, and in April of 2014 I had my first live show. I was so nervous to actually perform in front of people for the first time, and a few minutes before showtime, I look out into the audience and my entire recruiting team was in the front row. This was the first time it really hit me how lucky I was to work for this great company. Here was this team that barely knew me, front row of a show in which I danced around the stage like Paula Deen. I’ll never forget that for as long as I live.

Who inspires you?

Folks who wear shorts during the winter because “they don’t get cold.” Hehe, just kidding. I have been inspired by a wide variety of things, but mostly musical theater, baseball games, and my brother Samb.

What was your first impression of Groupon?

Whoa! What a cool place. How neat are these swinging chairs! Let me go to the 4th floor to check that out. Oh god, I am locked in a stairwell.

What’s your favorite local business?

Southside Sub Shop in Elmira, NY. They have the best bread in the world. They also do this thing where they add just a smidge too much mayonnaise, but it mixes with the bread and hot peppers so well that you don’t even care at all.

What’s something that candidates are surprised to learn about Groupon?

The vast majority of the company has breakfast at least a few times a week.

If you could do any other job for a day, what would it be?

My dream job is to be what Andy Richter is to Conan – the late night host’s sidekick.

Tell us something about you that might surprise us.

The only Keane album I enjoyed was Strangeland.

]

Laura Hicks – Corporate Recruiter

Laura Hicks – Corporate Recruiter

LAURA HICKS

Corporate Recruiter
Chicago, IL
Joined: 2013

If you’ve interviewed for a role on our Coupons or Getaways team, you’ve probably met Laura. When she’s not busy recruiting for our “in-house startups” or modeling for the in-house photo studio, you can find her organizing volunteering events for the recruiting team or cheering on her alma mater Clemson from Chicago.

What Chicago teams or roles do you hire for?

Sales, HR, Operations, and Analytics

Do you have any advice for candidates interviewing at Groupon?

Be yourself! Groupon is full of unique personalities, backgrounds, and quirks so make sure that you showcase what makes you YOU throughout the interview process! Also, I try to be as straightforward and transparent as possible. Any questions? Just ask!

What’s the #1 thing you wish all candidates did?

Be prepared and ask questions!

What’s something that candidates are surprised to learn about your hiring team?

The Getaways and Coupons teams are true “startups within a startup” and offer a really unique opportunity to work with a tight-knit team and get in at the ground level of fast-growing, quickly-evolving groups.

What inspires you?

I’ve always had a passion for helping others and giving back. I’ve been fortunate to have been given awesome opportunities and experiences so far in my life, so I believe it’s important to pay that forward. Whether it be helping a candidate get their dream job or helping our local community through our volunteer efforts with the Employee Volunteer Program, I am inspired by the feeling of being part of something greater than myself and contributing towards the greater good!

What’s your favorite Groupon memory?

When Groupon first opened its in-house photo studio, I was asked to participate in a few of their photo shoots. The next thing you know I’m getting texts from friends from college and people I grew up with who had seen my photo on local Groupon deals, asking if I was a model for Groupon! It was equally embarrassing and hilarious…and will probably be my only claim to fame.

What was your first impression of Groupon?

I’ll never forget the energy I felt walking through the doors of our office for my interview. It’s my favorite thing about working at Groupon and still what keeps me excited to come in every morning!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

As a Recruiter, I serve as a brand ambassador for Groupon and help to find and attract the talent that will join our teams and help Groupon’s mission of building the daily habit in local commerce.

What’s your proudest Groupon accomplishment?

When I started with Groupon as a Recruiting Coordinator it was my first role out of school and I knew very little about recruiting. Flash forward 4 years: I’ve been promoted twice and have had the opportunity to recruit for a large variety of teams and departments. I’m so proud to have helped build two of our fastest growing channels at Groupon: Getaways and Coupons!

Why’d you get involved in the Employee Volunteer Program?

When interviewing four years ago, one of the most important things that drew me to Groupon was the opportunity to get involved outside of your “day to day.” I became a trained member of our Employee Volunteer Program right away and have been able to plan volunteer events for my team as well as volunteer as a mentor with the Spark Program. Mentoring with Spark has been a wonderful experience and I feel lucky to have a manager that not only allows but values the opportunity to give my time to this program!

If you could do another job for a day, what would it be and why?

I’m obsessed with Kathie Lee & Hoda from the Today Show! It would be a dream come true to fill in as a co-host on their show.

Tell us something that might surprise us about you.

Although I reside in Chicago, I’m an ACC girl at heart and love all things Clemson Football. GO TIGERS!

The Magnificent 7: Team TA Poland

The Magnificent 7: Team TA Poland

WOMEN @ GROUPON

The People Behind The People

Nisrine, Gosia, Ewelina, Marlena, Ola, Angelika & Olimpia

22 November 2017

Divided between our offices in Warsaw and Katowice, our Poland TA Team are responsible for sourcing and hiring hundreds of Grouponers each year and ensuring each candidate has an enjoyable and memorable experience. Together they comprise a force to be reckoned with. Meet our awesome Magnificent 7!

Nisrine

I have done quite a few things from psychology to marketing but recruitment has always been a passion for me. I moved from Casablanca to lead the Team in Poland and help build our brand new Katowice site. Hiring for senior technical positions is always demanding and you have to learn as much as you can about the job or the candidate might get offended that you did not do your homework and hang up on you. The challenge is enormous but this team is rising to it and delivering the best new talent to Groupon. I don’t speak Polish (yet) but it’s definitely on my list!

“An average day? Cup of tea, chat, emails, interviews, meetings… then rinse and repeat!”

Ewelina

I studied journalism, PR and marketing at the University of Warsaw, so my original plan was to become a journalist. I spent my Erasmus exchange in Finland and took up postgraduate studies in journalism. My previous roles all involved me building strong relationships and being partly responsible for recruitment.

At one point when I was being interviewed for a role – not in Groupon – I distinctly remember thinking that the recruiter was asking really irrelevant questions and that I should be doing her job. One thing led to another and so here I am! At Groupon I’m responsible for Corporate roles in Poland, which include Analytics, Finance and Sales, and I also help the Team with SSC recruitment every once in a while.

My super power? Remaining optimistic in the face of near-impossible challenges!

Olimpia

I am a graduate of Diplomacy – yes, Diplomacy! Of course becoming a Recruiter happened “by accident” when, during my last year of study, I started as an assistant for a recruitment agency where I worked with well-known brands like Google, 3M, Amazon and Volvo. Then I moved into HR in the gaming industry and, four years later, here I am at Groupon!

I’m a bit obsessed with planning. I’m kind of like Monica from FRIENDS 🙂

 

Gosia

I’m the Recruiter Dinosaur and the longest-tenured member of the team here at Groupon Poland. I started back in 2015 when we launched the Warsaw Shared Services Centre and since then our team has grown to join the wider EMEA Talent Acquisition Team meeting huge targets every month.

Moving to a brand new market like Katowice was an invaluable experience as a recruiter:  I’ve been able to gain insight into the  differences between there and Warsaw and I’ve also to had the opportunity to work on a brand new ‘green field site’ being built from scratch.

Believe in yourself: impossible is nothing!

Angelika

I am constantly looking for new challenges and opportunities to grow and Groupon has definitely provided me with plenty of them. My aim is to mix human resources management theory with hands-on experience in recruitment and, so far, all is going very well!

 

OLA

My first role in recruitment was in agency where I worked with the UK and German markets where I learned a lot about the SSC/BPO sector; experience which has really stood to me in my career at Groupon so far.

As the only German-speaking Recruiter on the team here, I support hiring for all German-speaking departments (Customer Service, Resolution & Merchant Services, Editorial, Risk and more) and I also work with IT roles as well as other languages.

Oddest TA experience so far? Well, we sometimes get asked really odd questions, like “have you a case for my laptop?” or “where is my delivery?”


Marlena

I’m Marlena and together with Angelika I’m part of the Katowice Team. I lived in Hertfordshire, England for the past 12 years but decided to move back to Poland recently upon receiving this amazing opportunity from Groupon in Katowice! I’ve been working within recruitment for 2 years and I’m very interested to develop my career in the area.

As one of the Recruiters for our lovely Katowice office, my role is to make the candidate experience as enjoyable and smooth as possible in order to find the right gems that will shine like diamonds in our company.

Think of me as a duck: calm and serene on the surface and hustling like crazy under water!

 

Lauren ‘Lo’ Jozefat – Corporate Recruiter

Lauren ‘Lo’ Jozefat – Corporate Recruiter

LAUREN ‘LO’ JOZEFAT

Senior Corporate Recruiter
Remote
Joined: 2011

Sales Recruiter Lo values transparency and open communication during the interview process…and cake doesn’t hurt, either.

What teams and locations do you primarily hire for?

Sales in Phoenix and Chicago

What are some best practices for candidates to keep in mind while they interview here?

Don’t just tell us what you think we want to hear! We truly want to make sure you are a good fit for the role and that this role would be a good fit for you. Honesty is a policy that goes both ways when interviewing, and we might even find a position that could be a better fit!

What should a candidate know about how to work with you during the recruiting process?

I appreciate transparency and know that interviewing can be tough if you currently have a job. Make sure to communicate clearly so we can move things along quickly!

What’s the #1 thing you wish all candidates did?

Accepted job offers to work with us!

What’s something that candidates are sometimes surprised to learn about Groupon?

The variety of Employee Resource Groups (ERGs) we offer and how we encourage everyone to get involved outside of their day-to-day!

Time to brag a little. Tell us about your proudest accomplishment here so far.

I’m really proud of my career path at Groupon. I was a fashion major in college and if you would have told me I would be working for a tech company as a recruiter I would have balked. I was hired to help Groupon launch a fashion channel, which never came to fruition. During my first week of training, I was pulled aside and told that my job was now to help launch a project that “doesn’t have a name yet.” The project was Groupon Now, and while that endeavor isn’t around anymore, it was an incredible learning experience that took me from Sales to Account Management to Recruiting. I started recruiting for the positions/departments I used to work in and I can honestly say, I can’t see myself doing anything else now!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

The employees I hire into sales are mainly on the front lines. By hiring the right people, we have an immediate effect on the local businesses that are featured every day. Without the amazing deals, our customers can’t keep shopping!

What are some of the most memorable things you’ve seen at the Groupon office?

I joined Groupon when there were a lot of crazy activities going on. I saw a mini horse in the lunchroom one day (I think they had dyed its mane green?), the return of “Groupawn” when one man lived off of only Groupons for an entire year, and a children’s choir walking around the floor singing pop songs.

Tell us about your involvement with Women@Groupon and the Employee Volunteer Program.

I joined Women@Groupon to find a mentor. I always heard stories about women growing from the mentors they had, and I did not have that experience yet. I have participated as both a mentor and mentee a few times! I also have been a major participant and advocate for the Employee Volunteer Program; I even lead a team during our Volunteer-a-thon competition in 2015. My favorite volunteer organizations are Dress for Success, Anti-Cruelty Society, and the Greater Chicago Food Depository.

What was your first impression of Groupon?

To wait for my interview to start, I was brought to sit in a lunchroom where there was a baby shower going on. Everyone was having so much fun eating cake and taking time to enjoy each other and celebrate. It was exactly the type of place I wanted to be [eating cake].

What’s your favorite local business?

Cooking Fools! I bought a Groupon for a pasta-making class with my mom and it was one of the best experiences EVER. We had so much fun that I ended up buying her a pasta machine for Mother’s Day and we now make homemade ravioli as a family for the holidays.

Tell us something about you that might surprise us.

My great-great (maybe -great?) grandma was Miss Norway. My family lives in Chicago because she participated in the Columbian Exposition “Chicago World’s Fair,” fell in love with the city and never went back!

Leyla – Project Manager, Talent Acquisition Operations

Leyla – Project Manager, Talent Acquisition Operations

LEYLA BOSS

Project Manager, Talent Acquisition Operations
Chicago, IL
Joined: 2013

There’s a lot we could say about Leyla’s accomplishments in Recruiting and Project Management, but mainly we’re just here for her last name. 😍

What’s your favorite Groupon memory?

The day before Halloween this year! I was heading into the office on an extra sleepy Monday morning. I rode up to Groupon’s floor, the elevator door opened, and we were greeted by witches and zombies hissing in our faces and following us around the floor. I was terrified to say the least, but it sure did wake me up! I wish I could’ve taken a picture, but I was too scared to go back.

What was your first impression of Groupon?

From the very start, I knew I was going to be working with some of the smartest people in my career, and that they’d drive me out of my comfort zone. And they proved me right. I’ve had the opportunity to work on teams and projects way above my experience level which have allowed me to stretch my skill set almost immediately.

How does your role impact Groupon’s mission of building the daily habit in local commerce?

I’m helping to build global efficiencies and best practices for our amazing Recruiting team. With Groupon constantly growing and shifting priorities, it’s been a welcome challenge to find ways we can work smarter as a team.

What’s your biggest Groupon accomplishment?

Hiring is one thing, but building an office from scratch is a whole different story. I’m proud to say that I managed our North American Sales Recruiting team when we opened up our Phoenix, Arizona office in 2015. It was truly a collaborative effort with nearly every department at Groupon involved focusing on everything from finding the perfect workspace (ASU’s Skysong) to finding the perfect team to kickstart the location. While most of my time was spent mapping out our hiring timelines and training new managers, at one point I was crawling under desks hooking up the internet. No task was too big or too small for this effort, and it was awesome to see everything come together in order to build such a great team.

“From the very start, I knew I was going to be working with some of the smartest people in my career, and that they’d drive me out of my comfort zone. And they proved me right.”

Have you won any awards here?

Yes. “Most likely to hit ‘reply all’ on an all-company email.”

There’s always one in the bunch, isn’t there.

What keeps you excited to come to work every day?

There’s an opportunity to make a real difference and see your results every day. When I was a Recruiter and a Recruiting Manager, I was watching people I hired grow at Groupon and get recognized for their impactful work. Now, I’m able to influence the team I was once a part of, and try to impact and improve their day-to-day experiences.

What do your parents think you do?

That’s actually super unclear. They’re frequently asking “do you work tomorrow?” or “are you working today?” like they’re not sure if this is a regular thing or not. Yep, mom, still working!

If you could do another job for a day, what would it be and why?

Professional puppy cuddler. I assume this exists.

Courtney McDonough – Recruiting Manager

Courtney McDonough – Recruiting Manager

COURTNEY MCDONOUGH

Recruiting Manager
Chicago, IL
Joined: 2009

As the 6th most tenured employee and the most seasoned recruiter at Groupon, you could say Courtney has seen and done it all…including record a German chorale with roughly 100 other Grouponers at the Lyric Opera of Chicago to send to merchants as a holiday card.

What teams do you primarily recruit for?

Operations, Analytics, Corporate Development, and Merchandising

What are some best practices for candidates to keep in mind while they’re applying or interviewing here?

I personally appreciate a cover letter, especially if it’s not overly clear how your background or experience aligns with the role you’re applying for. Also, be yourself during the interview. We can tell if someone is too rehearsed or is just using a lot of jargon or buzzwords. We want to get to know YOU during the interview. Also, be prepared to talk about your past work and experience. We’ll likely dig deep into specific areas, so being prepared to go into detail will be helpful!

Anything a candidate should know about how to work with you during the recruiting process?

Be yourself! OK, and I tend to talk too much…I get excited about topics and will go off on random tangents sometimes.

What’s your proudest Groupon accomplishment?

Staying buckled in on this rollercoaster. It’s no surprise that Groupon’s had its ups and downs. Recruiting is great during the “ups” and really challenging during the “downs.” During those times—and even in-between—we’ve learned to adapt and have continued to recruit really amazing people. I’ve experienced a lot…a LOT here, and I consider each one of those experiences as a chance to learn. Learn from right, and learn from wrong. Also, remember when we were asked to hire 200 people in 3 weeks?

What was your first impression of Groupon…in 2009?

“Whoa.” Walking through these doors was a complete 180 from any job or company I had worked with, or even seen. Smart, casual, quirky, thoughtful, innovative, hilarious, energetic, and had the potential to be extremely impactful. Also, I get to wear jeans here?!

What’s your favorite Groupon memory?

In late 2009, the entire company (about 100 or so people at the time) went to the Lyric Opera House in Chicago, dressed in choir robes and recorded a German Chorale. We were all given the words (in German) and our “parts” ahead of time (alto, soprano, etc.) so we could practice. This was recorded and sent to merchants and vendors as a “holiday card.” I had only been at the company a couple months when we did this, and I remember trying to explain to my mom what I had done that day (that was a challenge). I LOVE these types of quirks of Groupon that make you scratch your head but are also super endearing.

Why do you participate in Groupon’s Employee Resource Groups and the Employee Volunteer Program?

I joined both to expand my skill set and my networks (both internally and externally). Through volunteering, I’ve been able to learn a lot more about Chicago, which has been fantastic. We’ve worked with kids, adults, and animals. We’ve cooked, planted, fed, taught, played, assembled, and so much more. I recently signed up to volunteer as a Wish Granter with Make-A-Wish — can’t wait to get started with that great organization!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

On the recruiting team, we work hard to find amazing talent that not only has the right skills to drive our business’s growth, but also embodies the values of Groupon. We want people to care about what they do, how they do it, and how it affects other people, businesses, and communities.

What’s your favorite conference room name?

What’s your favorite local business?

Marie’s Pizza and Liquors. Very old-school pizza place with a liquor store attached. Not to mention, on Saturday nights they have a string quartet (comprised of old men) traveling around from table to table. All of this makes me very happy.

Who or what inspires you?

It’s a generic answer, but definitely my parents. Both worked really hard and overcame obstacles to go to college and develop really strong reputations within their chosen professions. I only hope they’ll be as proud of me as I am of them.

If you could have another job for a day what would it be and why?

An astronaut. (Yes, I’m 7 years old.)

Tell us something about you that’d surprise us.

I have a compulsory need to smell mustard if it’s on a restaurant table.

Lauren Mullins – Senior Sales Campus Recruiter

Lauren Mullins – Senior Sales Campus Recruiter

LAUREN MULLINS

Senior Sales Campus Recruiter
Chicago, IL
Joined: 2016

You can find Lauren all over the Midwest visiting campuses & recruiting future Groupon sales talent. OK, or you can find her at Taco Bell.

What teams do you primarily recruit for?

Sales for Chicago and Phoenix

What are some best practices for candidates to keep in mind when applying or interviewing at Groupon?

I specifically recruit college students for full-time, entry-level sales positions and know most of my candidates won’t have a ton of sales experience. Because of that, we are looking for transferable skills and for students to be able to tell stories in the interview process that show they have those skills. I am a firm believer in the STAR method of answering behavioral interview questions! If students can bring the skill set, we’ll teach them how to sell Groupon to local businesses.

So what should a university student expect from the recruiting process?

So glad you asked! You can learn more about our Sales Recruiting process here.

What’s something that candidates are surprised to learn about Groupon?

That our sales teams are ‘verticalized’ by category of business instead of assigned to territories or zip codes. For example, sales reps don’t just call on say Austin or Pittsburgh and call all different kinds of businesses. They call all across the U.S. and Canada to businesses within one vertical, such as Health, Beauty, and Wellness, Things to Do, or Services. They become an expert in that category instead of a specific market, which helps them be more productive.

What’s the #1 thing you wish all candidates did?

When we meet students on campus at career fairs, most don’t do their research on companies or know what roles companies are recruiting for. We get a lot of students that come up and ask “what’s Groupon?” or “do you have any positions in X field?” The hosts of career fairs usually provide the list of companies attending and you can look on campus job boards to see what positions they’re recruiting for in advance of the event so you’re prepared. It can really set you apart if you approach booths knowing a little about the company, why you’re interested in the company, and what role you want to go after.

 

How does your work impact Groupon’s mission of building the daily habit in local commerce?

I hire sales talent from college campuses – the people who work with local merchants every day to ensure there is a strong selection of deals for Groupon customers to shop!

What’s your favorite Groupon memory?

I love that Groupon has a personality and always keeps you on your toes. Most recently, the day before Halloween someone hired spooky professionals to greet people as they came into the office. It was very unexpected and entertaining. Just the other day the Abominable Snow Monster from Rudolph was randomly walking around the office. People work very hard at Groupon, but also don’t take things too seriously, which makes it fun to come to work every day!

What was your first impression of Groupon?

When I came in for my onsite interview, I immediately felt like it was a place where I could be myself personally (and not hide my inner cat lady) as well as professionally.

What are your favorite local businesses?

Is the Taco Bell on Addison considered local? I kid, but how can I pick just one for reals? Top three foodie spots right now are Southport Grocery, Real Good Juice Co, and El Tapatio. Okay, one more, Ema… YUM.

Give us a glimpse of your workspace!

If you could have any other job for a day, what would it be and why?

I’d be the handler for the University of Georgia mascot, UGA, who’s the most handsome English Bulldog! He’s quite the celebrity, and I love all things University of Georgia – especially football season and when UGA sits in his dawg house on the sideline. If this didn’t work out or wasn’t possible, I’d open up a Cat Coffee & Cocktail Lounge, where you could sip on things and potentially adopt a furry friend!

Tell us something that might surprise us about you.

I am REALLY passionate about my alma mater (see desk pic) and I volunteer as the President of the UGA Alumni Association Chicago Chapter in my spare time!

Megan Hammermeister – Corporate Recruiter

Megan Hammermeister – Corporate Recruiter

MEGAN “BACON” HAMMERMEISTER

Corporate Recruiter
Chicago, IL
Joined: 2014

Fashion-forward Bacon sounds like a haute couture brunch spot, but at Groupon, she’s a clutch member of the recruiting team who focuses on hiring for Marketing, Goods, and Sales.

What Chicago teams do you recruit for?

Sales, Marketing/Editorial, and Buying/Merchandising

What are some best practices for candidates to keep in mind when applying or interviewing at Groupon?

I always tell candidates to remain professional while interviewing but make sure to let your personality shine through and to be yourself. Also, do research on Groupon! Search for some of the team members you’ll be meeting with on LinkedIn. That way, if you have an in-person interview, you’ll have some individualized questions and points of conversation ahead of time.

What should a candidate know about you as a recruiter?

I’m always willing to help and answer questions.

What’s something candidates are surprised to learn about while interviewing at Groupon?

That my hiring teams are great about mentoring and training new hires while still providing their teammates with the autonomy to make decisions, own projects, and get their work done.

What’s the #1 thing you wish all candidates did?

I always appreciate when candidates ask questions. It shows they’re interested and invested.

What’s your favorite Groupon memory?

Our holiday parties are always fun. Everyone in the office gets so excited to dress up and dance all night!

Who inspires you?

I’m inspired by women in leadership who have really worked hard to grow in their careers. I try to watch and learn from the best!

What was your first impression of Groupon?

Fun, high energy, the color green was everywhere. My team was (and still is) obsessed with food and snacks!

Are you involved in any extracurriculars at Groupon?

I’m involved with both Women@Groupon and the EVP (Employee Volunteer Program). The EVP is a great way to help the local community. My team always has great outings, but my favorite memory was cooking with elementary students here in the city. The kids were hilarious and we all learned how to make potstickers together.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

I’m hiring passionate candidates who develop exciting campaigns & great deals that our customer can and (hopefully) will use every day!

What’s your biggest accomplishment here so far?

I started my career at Groupon as a Recruiting Coordinator through a staffing agency and knew almost nothing about recruiting. Over the last three years, I’ve worked with almost every part of the business and was promoted to a Recruiter along the way. It really speaks volumes to how much Groupon values employee growth and development.

If you could do any other job for a day, what would it be and why?

My favorite show is What Not To Wear on TLC. I’d like to bring the show back and be a fill-in host. Shopping, makeovers, feel-good vibes…I’m all for it.

Tell us something about you that might surprise us!

Almost everyone I know (family, friends, coworkers) call me Bacon. I actually prefer it over my real name!

Groupon World Headquarters