Groupon’s Customer Support Department is spreading it’s wings. The once Chicago-based department is rolling out a work from home (WFH) program in select states over the next few months, hiring part-time customer support representatives to work from the comfort of their own home or castle.
“We are building out a national workforce for our growing subscriber base. This gives us a way to grow that is not limited by a physical location to keep up with the growth of the business,” says Christopher Purpura, Director of Customer Support.
Employees from recruiting and customer support are heading down to Hebron, Kentucky June 3-5 to interview potential WFH employees. In the newly created role, employees will be taking calls live from the US and Canada, helping our subscribers get through redemption issues, troubleshooting problems, and overall account management. We’re looking for people to work:
- 20–30 hours/week
Prospective employees must be able to attend Groupon’s first work from home Job Fair June 3-5 at:
Cincinnati Airport Marriott
2395 Progress Drive
Hebron, KY 41048
Following shortly after, new employees will attend a three week training at Groupon’s Fulfillment Center in Hebron.
If you are interested in applying to this role, please click below: