Jason Nahani – Chief Revenue Officer, International in London

Jason Nahani – Chief Revenue Officer, International in London

JASON NAHANI

Chief Revenue Officer, International
London, UK
Joined: 2011

Meet the Grouponer who essentially built the EMEA Goods organization from scratch.

Tell us about your job! What do you do? What do your days look like?

I am responsible for matching demand and supply across the shopping business in EMEA. The Merchandising team—with the help of analytics—will constantly monitor internal and external demand metrics and work with the buying teams in multiple countries to create a compelling selection of deals at great prices for our customers to pick from.

My days are often spent working on delivering our operations plan and working alongside merchandising, marketing, buying, engineering, and analytics to provide the best experience for our customers. Our teammates are located all across EMEA in London, Paris, Berlin, Milan, Madrid, Amsterdam, and Warsaw.

What’s your favorite Groupon memory? 

Seeing the team build the shopping business from 0 to what it is today and going from a team of two to a team of 300 with lots of strong talent.

That’s an impressive feat! How did you grow that organization? What do you attribute to your team’s success?

We worked closely with our dedicated recruiter who understood the business and worked hard to source the right talent for both Groupon and our customers. Close teamwork and an encouraging team spirit create a strong foundation for continued success.

So what kind of people thrive at Groupon?

People who want ownership and are keen to innovate and create a legacy tend to thrive here.

What’s been the most challenging thing you’ve worked on?

Bringing the EMEA team together into one shopping team with one purpose and one focus.

What inspires you?

Seeing results and efforts coming to fruition for our customer and employees.

What was your first impression of Groupon as an employer?

There was so much energy and drive; lots of great people with focus and hunger to raise the bar every day. It was exciting to join what Forbes once coined the fastest growing company ever.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

My team and I create a selection of deals for the customer to pick from and find the kind of deals that will entice the customer to purchase.

Describe the proudest moment you’ve had at Groupon.

When the Goods team was called out in All Hands as the example for everyone to follow in terms of focus and energy.

Ready to raise the bar?

Where were you before you joined Groupon? How did you get here?

I was working for Bid Shopping when Groupon called me to ask me to come to join them. I am so glad they did! The ability to make positive change and launch new and innovative initiatives keeps me excited to come to work every day.

We see that you’re a member of Groupon Volunteers. What do you like about being a volunteer?

I like giving back to the community, especially children charities as this is something very close to my heart. By doing what little we can, we do a lot to put a smile on kids’ faces in our communities.

You probably have a life outside Groupon; what keeps you fulfilled outside of work?

I like very long walks. I am also into tech and trade as well as cultures and languages.

Your role probably exists at other companies aside from Groupon…so what makes your role at Groupon unique?

Groupon gives us a platform for everyone to make a positive impact and contribute, from the most junior roles to the very senior ones. And we are rewarded and recognized for it.

If you could do another job for just one day, what would it be and why?

Engineering. I studied it at university and ended up in a cubicle writing code. Here at Groupon, I see that the engineering team is a lot more exciting than the first job I had out of university. Also, I would also like to try marketing as they are in front of the customer and create reasons for customers to visit Groupon.

What do your parents think you do?

My mum thinks I am in charge of the internet 🙂

Tell us something that might surprise us about you.

I have been to 100 cities in the last three years.

goods badge

Nicola Turnbull – Goods Buyer in London

Nicola Turnbull – Goods Buyer in London

NICOLA TURNBULL

Buyer
London, UK
Joined: 2017

Finally! An answer to the age-old question of “How many Grouponers can you fit into a phone box?” thanks to Nicola, a Goods Buyer and President’s Club winner in London.

Tell us about your job! What do you do? What do you love about it?

Working as a Buyer at Groupon is great! You have real ownership over the category you buy for and the ability to grow it in the direction you want to. There are a lot of aspects to buying at Groupon: managing supplier relationships, developing products, analysing market trends, negotiating with suppliers, monitoring inventory, and working via multiple supply routes. As you can imagine, no day is the same!

What’s your favorite Groupon memory? 

Team building days at Groupon are a lot of fun. My team and I ran around London Apprentice-style trying to get as many points for doing crazy tasks including convincing a policeman to take a photo with us whilst wearing his hat, trying to photograph as many cats as possible, and attempting to fit 11 people into a phone box (the team was definitely much closer after that last one).

What inspires you?

I am inspired by everyone around me. There really are so many ambitious and creative minds at here at Groupon all striving to make it an amazing place to work and to provide a better experience for our customers.

Where were you before you joined Groupon? How did you get here?

Previously I worked for Wayfair, an online homewares company, where I worked as a lighting buyer. During my time there I developed different skills such as buying, negotiations, P & L management, marketing, merchandising, data analysis, financial analysis, supply chain, inventory planning, and beyond. It was there I decided I wanted to stay in buying for online retail and working with international suppliers/markets and Groupon was the perfect next step.

So what was your first impression of Groupon as an employer?

Fast-paced and ambitious. As we’re a growing company there are always new projects to be involved in and new people to meet and work with. It’s definitely improved my ability to remember names and faces.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

I feel really empowered to drive customer satisfaction at Groupon, encouraging customers to use Groupon again and again, whether it is sourcing new and innovative products our customers love, providing amazing value, or ensuring a great customer experience.

Have you won any awards in your time at Groupon?

I was lucky enough to go on the President’s Club trip to Greece this year for hitting top sales targets which was so much fun. It was great to feel valued for my achievements and great to get to know people from all lines of Groupon’s business.

Take ownership of your career.

 

Your role probably exists at other companies aside from Groupon…so what makes your role at Groupon unique?

The people, the ability to affect change, and ownership. Groupon really does have an amazing team that supports and encourages new ideas. There are great opportunities every day to get involved in projects to help improve the business, and in terms of the buying role, you have the authority to make strategic decisions and drive the category, which is really exciting and quite unique.

Describe the proudest moment you’ve had at Groupon.

I was really flattered to be hand-picked to take part of a focus group looking to understand what qualities buyers should hold in order to bring more like-minded people into the business.

We see you are a member of Groupon Volunteers. What do you enjoy about participating?

Groupon’s volunteer programme gives its employees two days a year to get involved in loads of different volunteering opportunities. I recently spent a day at Fareshare, the UK’s largest charity fighting hunger and food waste which Groupon has chosen to sponsor for 2018. I worked in Fareshare’s warehouse organizing and packaging food for delivery before going out in Fareshare’s vans to deliver food to a variety of different charities. It was really rewarding to be a part of the amazing work Fareshare do on a day to day basis and to feel like you’d made a difference in just one day.

You probably have a life outside Groupon; what are you up to when you’re not at work? 

Groupon offers a fantastic work-life integration – in the evenings after work, I like to keep myself busy playing netball and practicing yoga. I can easily lose a weekend to a pub beer garden catching up with friends, doing country walks, or cooking a new recipe. One of my main passions though is travel; so far this year I’ve managed to tick off Indonesia, Australia, Switzerland, Germany, Croatia, and Crete.

What do your parents think you do?

My parents are still unsure. My dad’s response: ‘Well nothing on Friday afternoon, as you leave the office at 3 pm.”

If you could do another job for just one day, what would it be and why?

I would love to experience a day as a lead singer of a band. Sadly up until now, my singing ability has prevented this dream from becoming a reality.

goods badge

 

Rober Taracido Ruiz – Head of UK & IE Local Sales in London

Rober Taracido Ruiz – Head of UK & IE Local Sales in London

ROBERTO TARACIDO RUIZ

Head of Local Sales UK and IE
London,UK
Joined: 2013

Some days Rober is Magneto, other days he’s Professor X. But every day, he’s inspiring Groupon London’s top Local Sales reps with his infectious energy and passion.

Tell us about your job! What do you do? What do you love about it? What does a typical day look like?

I work on the Local Sales team. We are responsible for bringing high-quality, hyper-local experiences to our customers. In plain English, we talk to High Street, understand what their goals are, tailor a deal that meets those needs, and—in the end—launch a campaign that would be loved by our customers. Easy peasy. What do I love about what I do? I focus on SMEs (small- and medium-sized enterprises), acknowledge peoples’ day-to-day realities, and I get to work with super talented people. My job keeps me grounded and honest.

Sales is a pretty important part of just about every business. What would you say to someone who was looking to start with Groupon?  

Sales at Groupon is a race towards professionalism. Many people join Sales as an “until I find something” or “because I couldn’t find anything.” Groupon will train anyone who is willing to learn and expose them to the beautiful—and sometimes challenging—realities of becoming a professional salesperson. Training is intense, experiences are pretty transparent, and the team is amazing. We strive to build a high performance, transparent, and rewarding culture. That’s the journey. We are not there yet but we are gunning for it. It will be tough…because it is supposed to be tough. 🙂

What’s been the most challenging thing you’ve worked on?

As always, change management. Especially when it affects so many people. You read many things about fast-paced companies but, when you actually work for one, it is an amazing experience. It also makes you eat plenty of humble pie because you will make (I at least made) a lot of mistakes. Pivoting, moving and adapting its the challenge that I like the most about working at Groupon.

What’s your favorite Groupon memory?

As weird as it sounds, my favorite memory is when a Sales rep chased me down at 11 p.m. on Hangouts so I could approve a deal that needed to go live ASAP. Even if this may seem annoying, it’s a testament to how easily we can get things done and how proactive and how focused we are. We should not lose that.

What was your first impression of Groupon as an employer?

The NOISE! It was amazing the first day I sat on the Madrid office I was genuinely shocked. At the time, the relaxed and casual environment mixed with a hardcore sales approach was genuinely new to me and drove me to the next phase in my career. I learned plenty of things during my first years at Groupon.

Madrid? How did you get from Madrid to London?

I moved to London 2.5 years ago in February of 2016. It was a challenging month to arrive in the Big Smoke from sunny Spain. Before moving to London, I was running Operations, which I loved. I had an amazing team that I still sorely miss but after three years I was eager to take on a new challenge. My wife was in a similar situation and we always loved London, being that both of us are anglophiles. I mean, London is the capital of the world!

Eventually, an opportunity came up for a job as VP of Sales running the Inside Sales team in London. I did a few interviews and, in typical Groupon fashion, we were packing up to move six weeks later. Sue, our Chihuahua, waved a “hope to see you soon” goodbye to our beloved Madrid and here we are! We couldn’t be happier to be living in London, being part of an amazing and thriving society surrounded by truly great people experiencing life abroad.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

Ensuring that Groupon markets deals for our customers in a crispy, clear, transparent, and enticing way.

What inspires you?

The chase…the next thing for us. That is what inspires me.

Describe the proudest moment you’ve had at Groupon.

Every time my teammates get recognized at an All Hands presentation or an internal candidate gets a promotion.

Let's build local together.

 

We see you’re a member of Women@Groupon. Why did you join?

I joined Women@Groupon as a mentor because I enjoy the learning of a mentor/mentee relationship and because I think we need to do more to empower women in the business world and at Groupon. We have good role models but we can always have more diversity.

What do your parents think you do?

They think I sell stuff, which happens to be true. The fact that I sell  stuff that is not embarrassing to them is a plus, they think.

You probably have a life outside Groupon; what keeps you fulfilled outside work?

I’m very pedestrian. I read a lot of Sci-Fi, fantasy, and history, watch some telly (less and less, I don’t even have cable anymore) and spend time with my wife and dog. I like to travel as much as I can and get to know different people. These are the things that make me tick.

If you could do another job for just one day, what would it be and why?

Sometimes I wish I was Magneto, other times I wish I was Professor X. By definition, I do what I want and I don’t crave anything that is not mine.    🙂

What’s your favorite local business?

A real Neapolitan pizza place 5 mins away from home. I am a proud Spaniard and I love our food, but I find it to be self-evident that God created Italy to remind us mortals that paradise exists and it definitely smells like Pomodoro.

Chris – Sales Manager in the UK

Chris – Sales Manager in the UK

CHRIS 

Sales Manager
United Kingdom
Joined: 2010

From blushing brides to trampoline parks, Chris is always on the lookout for the next big trend to make Groupon the hippest habitat for local businesses.

What’s your favorite Groupon memory? 

Getting the first-ever wedding package deal featured is my favourite memory. My managers were not so sure how well the offer would sell, so I personally worked with the couples to ensure the process was smooth for the soon-to-be newlyweds, the business involved, and Groupon. The offer sold 31 weddings for £2000 in just a weekend and made national and local press.

What do you do? What do you love about it? What does a typical day look like?

I work in the Midlands region bringing new businesses onto Groupon’s local pages with great offers ranging from restaurants, hair and beauty salons, and leisure activities like adventure golf and trampoline parks. A typical day involves face-to-face and telephone meetings, sourcing new businesses on the ground, and perusing social media to ensure my recent signups are happy and have been on-boarded successfully.

What’s been the most challenging thing you’ve worked on?

The beauty industry! I need to work on understanding all the options involved in beauty and hair deals when I’ve never dealt with the industry before. I don’t know how women deal with all the different options, salons, and services. Makes my head spin!

What was your first impression of Groupon as an employer?

I thought the business model was so simple it’s crazy it hadn’t been thought up before. I knew I had all the skills to perform excellently on the job and I just needed the business to take a chance on me.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

I’m always searching for the next fad or trend; getting these onto the Groupon platform will ensure the end user comes back time and time again.

Describe the proudest moment you’ve had at Groupon.

When the national sales figures were released in 2011, I was the UK’s #1 for the quarter.

Have you won any awards? 

I’ve been in the President’s Club three times!

That’s awesome! What advice would you give to a future Groupon Sales rep to have the success you’ve seen?

My advice would be to stick to the basics and don’t overcomplicate things. Keep doing the daily activity of phone calls, emails, lead sourcing, and knocking on businesses’ doors while remaining resilient, and the results will come. You need to remain confident in your own abilities, listen to what business partners want, and match a Groupon offering to theirs to achieve their goals.

What do your parents think you do?

When my mum calls me while I’m working from home she thinks I have the day off. (I genuinely am working, really, even when the Spurs are playing, I swear…)

Where were you before you joined Groupon? How did you get here?

I didn’t have a job, per se. I had recently left my job selling confidential waste disposal to businesses…yawn.

Your role probably exists at other companies aside from Groupon…so what makes your role at Groupon unique? 

Groupon is the world leader at what we do. Any move would be like a side step or demotion. I’m really happy here.

You probably have a life outside Groupon; what are you up to when you’re not at work? What are your hobbies?

Keeping fit going to the gym, watching the Spurs (almost) win trophies, playing golf, traveling around European cities with the odd long-haul location thrown in and drinking gin…sometimes at gin festivals, sometimes wherever I am.

If you could do another job for just one day, what would it be and why?

I’d be an astronaut! I’d take a picture to dispel all the flat earth rumours, plus I’d like to experience weightlessness.

Can you write a Groupon haiku?

I’m Chris of Groupon – –

Selling great deals since the start – –

Cut me I bleed Green

Ellen Stammers – EMEA Analytics Lead in London

Ellen Stammers – EMEA Analytics Lead in London

ELLEN STAMMERS
EMEA Analytics Lead
London, UK
Joined: 2017

Pronoun: She/Her

Navigating the local nuances of international markets with Ellen, EMEA Analytics Lead in London.
What’s your favorite Groupon memory?

The one that stands out the most is when Julie Szudarek, President of International, delivered drinks while on a motorized cool box! It was just so random yet perfectly Groupon.

Tell us about your job! What do you do? What do you love about it? What does a typical day look like?

I work in the Analytics function of the Revenue Management team in London. I’m responsible for building and maintaining many key Tableau dashboards and reports that are used across the business. We also work on key analysis pieces that help drive business decisions. I love the fact that the role allows us to work with teams throughout the International business and across all areas of the business from Marketing to Local, Goods, Getaways, etc. The great thing about working with so many teams is we can build relationships with each team which helps us solve problems more efficiently.

What’s been the most challenging thing you’ve worked on?

Some of the projects we work on come over from the US and these are probably some of the most challenging projects we face. We first have to identify whether we have everything we need to create it for the International business. Then, we have to work through expanding it, from being focused just on North America to include all our International countries with the various nuances each country brings. I love the challenge! It’s really fulfilling when you reach the end of each project, especially when you thought at one point it may not be possible!

Who inspires you?

As cheesy as it sounds, I would have to say, my parents and my partner. My parents always told me I could do whatever I put my mind to and I try to live by that. My partner is my other big inspiration as he spends more time living and breathing his profession than anyone I know (even in his spare time). He has this continuous drive, ambition, and determination that I am constantly in awe of.

What was your first impression of Groupon as an employer?

That everyone was so friendly and welcoming.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

We help with supply analytics to help deliver great supply that keeps customers coming back. We also work closely with Marketing and Merchandising teams to help give exposure to the amazing content being sourced.

Describe the proudest moment you’ve had at Groupon.

I got nominated for a Green Award so that was pretty special.

What do your parents think you do?

I think my parents just tell everyone that I do stuff with data!

Where were you before you joined Groupon? How did you get here?

Before joining Groupon, I was working as an e-commerce analyst and prior to that, I spent four years working at LivingSocial. I saw a job advertised at Groupon and contacted one of my old LivingSocial colleagues who works at Groupon and he actually suggested that I would be happier in a different role. I was invited in for an interview and the rest is history!

You probably have a life outside Groupon; what are you up to when you’re not at work?

When I’m not at work I like to spend time with my partner, friends, and family. I love photography so when we travel I’m often with camera in hand. Cooking is another one of the things I love as well as dining out…especially when you get a Groupon deal for an amazing restaurant!

Work with me!

If you could do another job for just one day, what would it be and why?

Dog walking! I love dogs so the opportunity to spend an entire day walking around parks sounds like a dream especially since having our own dog isn’t possible just yet.

What’s your favorite local business?

Our local greengrocer. He always has a smile on his face and is so happy to see his customers!

Your role probably exists at other companies aside from Groupon…so what makes your role at Groupon unique? 

What makes my role at Groupon unique is the variety of teams I work with and the vast array of projects I’m involved with. No two days are the same.

Lauren Forster – Merchandising Strategy EMEA in London

Lauren Forster – Merchandising Strategy EMEA in London

LAUREN FORSTER 

Merchandising Strategy EMEA
London, UK
Joined: 2017

Lauren is big on taking risks. Whether it’s jumping from a 12-person company to Groupon or jumping out of planes in New Zealand, she’s always ready to hit the ground running.

Tell us about your job! What do you do? What do you love about it? What does a typical day look like?

I’m responsible for creating the Goods quarterly merchandising campaign strategy for EMEA. My main role is to analyse internal customer trends, external market data, and financial forecasts to establish which and when supply needs to be pushed to the customer, as well as identifying new opportunities in the market. I work in close contact with the Dublin-based Marketing team to ensure their promotional plans are aligned and drive traffic to our newly-sourced deals. Once the campaign calendar is established, I create weekly deadlines and targets for each country in EMEA to ensure strong supply will be delivered. I also work closely with the in-country merchandising managers to make sure the correct deals are sourced to drive the campaign performance.

I love working across multiple countries; my wider team is spread across 8 different countries and this means that no day is the same! The people at Groupon also make this role exciting. I work with colleagues in Merchandising, Marketing, Buying and with directors who have a wealth of experience and are great to learn from.

What’s been the most challenging thing you’ve worked on?

Q4 planning (October-December) is the best but most challenging part of the role. This is the busiest time of the year for retail and if you execute the right strategy it can be a real game changer. As Black Friday, Cyber Monday, and Christmas fall into this period it means forward planning and regular stakeholder communication is critical. This year I’ll be travelling across EMEA to present the plan to every office!

What was your first impression of Groupon as an employer?

Young and evolving. There are lots of opportunities to get involved in new projects and identify areas you want to work. There are also a lot of chances to get involved outside of work too: netball teams, running clubs, and volunteering, to name a few.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

All of our projects focus on making the website, emails, and marketing most relevant and effective for the customer, with the goal of increased engagement. After every campaign, we deep dive into performance by country and identify ways we can improve or decide what we need to take a different angle that will better suit the customer trends. We are also improving our retargeting through marketing channels and improving our understanding of the customer to make sure we show users the best content available.

Describe the proudest moment you’ve had at Groupon.

Being nominated for the People Blog!

Work with me!

What do your parents think you do?

I messaged my parents about this, their response: “I’ve no idea what you do!”  I think I’ve got my work cut out here.

Where were you before you joined Groupon? How did you get here?

After university, I joined the Graduate Scheme at Ocado where I undertook placements in buying, supply chain, trading analytics and merchandising. This was a great experience, providing me with a breadth of knowledge across core retail departments, which I use regularly in my current role. After the scheme, I moved permanently into merchandising to launch a premium online beauty store, a joint collaboration by Marie Claire magazine and Ocado. The company had 12 people in total…a very different size than Groupon! After that, I decided I wanted to work on a larger scale and across international markets, which is when I identified Groupon as a great opportunity to further develop my career!

What’s your favorite Groupon memory?

Every last Friday of the month we have International drinks where we ‘travel across’ the different nationalities at Groupon and sample the best food and drink from the nominated country. What better way to bring in the weekend!

You probably have a life outside Groupon; what are you up to when you’re not at work? 

I’m definitely one to fill the evening out with friends for dinner and drinks. I like to try new places and cuisines around London, which are not hard to find! When the office is so conveniently located in ‘the city’ it’s hard not to enjoy a drink or two on the riverbank after work. I also like to exercise; I play netball and tennis and enjoy running regularly (although I’ve yet to join the Groupon running club!)

If you could do another job for just one day, what would it be and why?

I’d love to be a pilot (I’m a sucker for a good view) or a property developer. I like having a project, working out how I can improve it and making the most out of what you have available.

Tell us something that might surprise us about you.

I’ve jumped out of a plane from 15,000 feet in New Zealand!

goods badge

Ajay Arora – Regional Sales Director in London

Ajay Arora – Regional Sales Director in London

AJAY ARORA

Regional Sales Director
London, UK
Joined: 2013

“Ajay has stood out among his peers at Groupon as someone who is focused on delivering business strategy and great customer experience. He is innovative, not content to accept the status quo, and builds for the long term. He leads his team from the front, developing their skills with his wealth of experience, enabling their success and letting them take credit,” Jonathan Starkings, Director of Travel, EMEA

Tell us about your job! What do you do? What do you love about it? What does a typical day look like?

I am Regional Sales Director for UK, Ireland, Spain, and Italy. My job is to make sure every International travel deal that’s published to the Groupon platform is of top-notch quality. I always ask myself these questions for every deal, “Does this campaign give our customers the best price?; Will it inspire them to travel?; Will it provide convenience to buy and redeem?” These questions reflect the unique Groupon offering of price, discovery, and convenience.

I love what I do because I’m a passionate traveler myself who seeks culture, nature, and food.  I want to make it easier for other people to travel, to see and do things which otherwise would take them a lot of effort to research and book. I love the fact that change is constant; every day is different and it is a constant adventure. My line manager has given me complete autonomy over my responsibilities. I select the time, tasks, and strategies, and he supplies the goals!

A typical day for me is reviewing travel deals with my team, having a few Zoom meetings, and thinking about new deals to launch. When I do get a moment in the day, I like to daydream about traveling to destinations I haven’t been to yet.    🙂

What’s been the most challenging thing you’ve worked on?

Managing teams, merchants, and customers in other countries where language can be a barrier. I try to balance merchant, Groupon, and customer expectations. It’s an ongoing and a neverending challenge that keeps me on my toes.

Who or what inspires you?

The new graduates who join the Groupon team remind me of and reinforce my commitment to the passion and hunger to succeed.

What was your first impression of Groupon as an employer?

It’s very people focused; the level of autonomy makes me feel like you’re running your own startup with multiple hats on and senior management is very approachable.

What’s your favorite conference room?

How does your work impact Groupon’s mission of building the daily habit in local commerce?

I strive to find and promote highest quality travel deals that perfectly balance our customers’ desires for price, discovery, and convenience. By providing the best service that I can, I’m doing my part to make sure everyone knows to check Groupon first!

Describe the proudest moment you’ve had at Groupon.

Last October, I was promoted to a Regional Sales Director. It was a very happy day because I was recognized for my hard work and focus on the customer.

Have you won any awards? 

I have been nominated for a Groupon Green Award for EMEA.

What do your parents (or children!) think you do?

My 3-year-old old daughter thinks am talking to Peppa Pig when I’m on video calls.   🙂

Join us in London!

Are you a member of any ERGs? If so, why did you join?

I’m a member of Women@Groupon. At first, I didn’t realize that anyone could participate, so when I found out I could join, I signed right up. I love learning about the perspectives and experiences of other Grouponers.

Where were you before you joined Groupon?

I worked for an online travel agency which is exactly the kind of vendor I try to recruit in my current work. I always wanted to experience the other side of the fence, and I’m so glad I did.

You probably have a life outside Groupon; what are you up to when you’re not at work? What are your hobbies?

You’ll either find me in the park with the kids if the sun is out or in the kitchen cooking something. I also read a lot and keep current on tech and startups in travel.

If you could do another job for just one day, what would it be and why?

Mayor of London: I can’t imagine the challenges and excitement of running such a big and successful city!

What’s your favorite local business?

Pho & Bun – I love Vietnamese food!

Your role probably exists at other companies aside from Groupon…so what makes your role at Groupon unique? 

What makes Groupon’s offerings unique for small businesses is that they get to acquire new customers without the fear of losing money on advertising.  And I can honestly tell them that the ROI is always positive. Not many platforms can offer that.

Can you write a Groupon haiku?

In Groupon we trust – –

With Local, Travel, or Goods – –

Go check Groupon first!

Tell us something that might surprise us about you.

I surprised my family by telling them that I was moving to England only after my MBA application and student loan were approved and after I got my student visa. I wanted to make sure I could get out before I told them.

Charlotte Morgan – Goods Buyer in London

Charlotte Morgan – Goods Buyer in London

CHARLOTTE MORGAN

Buyer / Vendor Manager
London, UK
Joined: 2016

Most parents have a vague idea of what their Grouponer children do at work, but we have to admit that Charlotte’s dad’s prediction of what she’d end up doing here might be one of our favorite responses.

What’s your favourite Groupon memory? 

I have two favourite Groupon memories. My first one was when had a team event in the Berlin office and getting the local community to do things Groupon-related for points (points meaning prizes… or beer). My other favourite memory was being part of the first President’s Club trip to Crete.

Tell us about your job! What do you do? What do you love about it? 

I am a Buyer for the German Consumables team based in the London office as part of the London International Buying team. I am in charge of purchasing the right products, at the right price, and at the right time. My day-to-day role involves conversing with major suppliers and distributors to purchase products that maintain and enhance the range offered for the Groupon customer. In addition to product purchasing, a major part of my role is analyzing the daily sales and maintaining the sales profit and margin. I love how quickly we can get an offer from a supplier straight to the website. Many other businesses can’t get products as quickly to the customer as Groupon can.

Who inspires you?

Martin Lewis, OBE. I think he’s such an inspiration and actively works hard to make life financially better for other people. I have learnt so much from him and I’m as savvy as I am in both work and personal life because of how he’s taught me to make that £ go further.

What was your first impression of Groupon as an employer?

Groupon wants everyone to work together towards the same goal whilst working hard to get the job done. Everyone was approachable and willing to give insight and time from entry level to senior leadership. The office had such an energized environment, everyone seemed to have passion for what they did.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

Consumables is a category that is an activation and frequency driver. We base our strategy that our customers are repeat purchasers for the brands that everyone knows and trusts. Our main goal is to have a consistent supply of the brands at the best price so that the customer comes back again and again!

Describe the proudest moment you’ve had at Groupon.

When I first started at Groupon, my category barely existed and I’ve managed to grow the category from a $0.35m category in 2015 to a $1.6m in 2017, with more growth projected for this year. It’s so rewarding to have been able to grow something from scratch and now have even greater negotiating power and now to many suppliers, Groupon Consumables Germany is seen as a significant purchaser.

I was also proud to have brought in one of the most successful “Owned Inventory” Deals of 2017 which brought the Groupon Goods EMEA countries a total of $250k worth of sales and a healthy GP of 17%.

Have you won any awards?

I was a President’s Club Winner in 2017. I recently got back from Crete as part of President’s Club…it was an amazing trip!! I also was a winner for Goods in the Consumables and Health & Beauty Categories for EMEA.

What do your parents think you do?

My dad’s exact quote when I said I was moving to Groupon prior to knowing my category was, “You’re gonna be the queen of Beef Jerky and toilet paper.” Funny how he predicted that I would be the buyer for toilet paper…

Want to be the Queen (or King) of your own category?

Where were you before you joined Groupon? How did you get here?

Prior to Groupon, I studied buying and merchandising at the Fashion Retail Academy which enabled me to have the opportunity to gain work experience in both M&S’ and Next’s Buying Offices. I then worked at British Home Stores (BHS) for four years on gifting starting as a Buying Associate, leaving a Senior Assistant Buyer (a.k.a A Christmas Gifts Elf). I was in charge of buying and developing ranges on branded and own-branded products working with FOB, Landed & Branded Suppliers. I had the opportunity to develop exclusive licensed products with large brands such as Coca-Cola, Nandos, and Tabasco.

After which I joined Groupon, and have been here for two years.

So what makes your role at Groupon unique?

I love being part of a company that is constantly changing for the better. There aren’t many companies out there where you can suggest and implement changes without being in a senior management position. It’s highly rewarding to know that your opinion matters and that you can make a change no matter how big or how small. Also, online is where the retail market is going and to learn and develop a global e-commerce business is the best kind of experience.

You probably have a life outside Groupon; what are you up to when you’re not at work?

I love travelling, visiting new countries, and exploring new cultures. My favourite trip was travelling around Thailand for three weeks. It’s great that I can also do that as part of my job: in the past month alone with Groupon, I have been to Palma, Lisbon, Berlin, and Crete. I am also a keen runner and gym advocate and this year I was really happy to beat my 10k race time from 59:30 to 52:35 minutes! It was such an achievement crossing over the finish line knowing that all the training had paid off.

If you could do another job for just one day, what would it be and why?

I’d like to be a food product tester. Food always tastes better when it’s free.

What’s your favorite local business?

The Shozna is a local Indian restaurant to us and if we decide to try somewhere new, we always come away thinking, “This isn’t the Shozna.”

Can you write a Groupon haiku?

“A wonderful day – –

Starts with a righteous challenge – –

Ends with solution”

Tell us something that might surprise us about you.

It might surprise some but not many….I am in love with Maltesers.

goods badge

Julia – Senior Account Manager in London

Julia – Senior Account Manager in London

JULIA 

Senior Account Manager
London, UK
Joined: 2016

An energetic Grouponer to the core, Julia always wants to be at the center of activity. From her high-volume sales job to her internship with the BBC, her energy inspires people around her.

Tell us about your job! What do you do? What does a typical day look like?

My job is very busy. Typically I start my mornings by checking emails, doing admin work, etc. The rest of the day is a mixture of phone calls, getting and signing new deals, and making sure that new ones are ready to go live. As an Account Manager, my job is to maintain the company’s existing relationship with partners, and when you manage hundreds of accounts it does get very busy!

What’s been the most challenging thing you’ve worked on?

I think the role in itself can be challenging at times. It’s become more challenging over the years as I’ve had to partner with bigger and more important accounts.

What was your first impression of Groupon as an employer?

I thought it seemed like a very relaxed workplace compared to where I worked before. People were very social and outgoing and I instantly felt comfortable working here.

How does your work impact Groupon’s mission of building the daily habit in local commerce? 

My job is not only to maintain a good rapport with our existing partners but to also connect them with local customers. It’s to ensure that our partners remain on the platform and keep providing new experiences to our customer base.

Describe the proudest moment you’ve had at Groupon.

I was promoted to an Account Manager three months after I joined the inbound team!

What do your parents think you do?

My parents are pretty clear about what I do. According to them I ‘sell vouchers,’ basically.

Where were you before you joined Groupon? How did you get here?

Before I joined Groupon I was working at House of Fraser in a sales role. I decided to apply for Groupon while working there and got the job!

You probably have a life outside Groupon; what are you up to when you’re not at work? 

Typically I will go to the gym after work, otherwise, I’ll go for a drink. I meet up with friends on the weekend. I also like trying new places in London (new restaurants/bars) so I always enjoy trying something new during the week or on the weekend. I love traveling, too, so whenever I can I’ll book a flight somewhere!

Your role probably exists at other companies aside from Groupon…so what makes your role at Groupon unique?

Initially, I loved working at Groupon because I loved my job. Now, I also stay because of the people I work with. I have made a lot of new friends since starting and it’s really made this a great place to work!

If you could do another job for just one day, what would it be and why?

I would like to work in television production. I did an internship with the BBC after my university degree and I loved working on set. First Assistant director on a TV set would be a lot of fun. The atmosphere on a set is hectic!

What’s your favorite local business?

Hatton Court Hotel, (the local side of it not travel); I’ve worked with them since I started in Account Management and I’ve established a great rapport with the DM.

Julie Szudarek – President, International

Julie Szudarek – President, International

JULIE SZUDAREK

President: International
London, UK
Joined: 2011

“Julie has a great and evolving leadership style, well suited to the complex, fast-moving, digital space of Groupon. We see Julie listening to, learning from and connecting people across the business, especially between North America and International, pushing us to become more global, more effective and more successful,” Cathy O’Grady, Senior Director of International HR

Tell us about what you do! 

I’m based in London and run the international business for Groupon. I have an amazing team who bleeds Green. We all love driving customers to merchants and providing value and discovery to customers.

What are you excited to take on in the upcoming year?

I’m excited to continue to grow and evolve the international business. I’m excited about a lot of the HR plans for 2018 which are focused on continuing to drive employee engagement at Groupon.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

We work hard every single day to find the best merchants across local, travel, goods and coupons for our customers. Local businesses are the core of our community and the work we do for these businesses is one of the reasons I love working at Groupon; I love small businesses because they offer unique things to me as a customer. I’m glad we can help them thrive and obtain new customers.

Speaking of small business, what’s your favorite local business?

In Chicago, it is a place that my kids call ‘the fire place.’  it’s a Japanese teppanyaki restaurant in Lakeview called Sakura Teppanyaki and Sushi, and it’s also a Groupon merchant.

What’s your favorite Groupon memory?

My favorite memory was doing a dance on stage at the Local All Hands in Chicago with Darren Schwartz.

What’s the strangest thing you’ve seen at the office?

When I was interviewing in 2011, a zombie was walking through the office. It was March, not Halloween. I’m not sure what was going on…

So, based on that experience, your first impression of Groupon was…

“Wow, this is a really crazy place.  A week feels like a day and like a year at the same time; I think there is a problem with the space-time continuum.”

What inspires you?

Seeing my kids learn and achieve new things.  My very shy 8-year-old daughter composed a song for her violin and played it in front of the whole school. It was a huge accomplishment for her!

What do your parents think you do?

Go to meetings.

What did you do before joining Groupon?

I ran revenue management and strategy at Orbitz. Aaron Cooper, currently President of North America, hired me. One day when I was on maternity leave with my 2nd daughter, I told my husband that I had to work at Groupon. Aaron called me the same day. I think the stars were aligned and it was fate that I ended up working here.

“Local businesses are the core of our community and the work we do for these businesses is one of the reasons I love working at Groupon; I love small businesses because they offer unique things to me as a customer.”

So now that you’ve been here for a while, what keeps you excited to come to work every day?

I love our value proposition, it’s very unique and one of a kind: drive new customers for merchants and save consumers money and help them discover new things.

What keeps you busy outside of work?

I have 3 kids…. i’ll say no more. But seriously, I like concerts, going to the gym, and trying new restaurants.

If you could do any other job for a day, what would it be and why?

Field hand or farmer; I find things like cutting grass and doing outdoor physical labor very relaxing.

Tell us something about you that’d surprise us.

Many emails I write are completely contained within the subject line.

Hannah Bright – Management Accountant in London

Hannah Bright – Management Accountant in London

HANNAH BRIGHT

Management Accountant
London, England
Joined: 2017

Favorite view from the office?

Self-proclaimed Excel geek and Accounting lover Hannah shares how her experience at a Big 4 Accounting firm prepared her for a career at Groupon.

Tell us about your job! What do you do? What do you love about it?

I am part of the EMEA Accounting team based in London. We look after the accounting for various entities in EMEA. Right now I work primarily on our Belgium and United Kingdom entities, as well as on various tasks for our EMEA region. What I love the most is that it’s a fast-moving environment so it never gets boring. For example, I was recently given the opportunity to travel to a couple of the other offices such as Paris and Warsaw. It’s been busy but has also been so to great meet and work with new people.

What’d you do before Groupon? How’d you get here?

Straight out of school I joined the School Leaver Program at Ernst & Young. I was just out of school when I joined EY, and working for one of the Big Four at 18 was a bit of a shock if I’m totally honest; I definitely was not ready to balance working long hours as well as studying for my accountancy exams. I was really devastated when it didn’t work and was a bit lost with what I wanted to do as I always had my heart set on the world of Accounting.

I then joined a Mini Prime Brokerage on the accounts team. This was the opposite of my previous experience: a small firm with about 50 employees in total. Here I learned more than I could have ever imagined. I became a huge Excel geek and by the time I left I was running the month-end process for the company, it was a huge responsibility. I was there for over two years, but when I heard of the opportunities at Groupon I couldn’t miss the chance. I felt like I had a career opportunity at Groupon rather than just a job.

Your role probably exists at other companies aside from Groupon…so what makes your role at Groupon unique? 

Groupon is continuously growing, there is always something changing and something new is always on the horizon. It can be challenging at times, keeping up with the changes but I get to work with some really experienced colleagues that are all for sharing their knowledge which allows our team to grow so it’s a great opportunity. I am again, studying for my accountancy exams and Groupon is invested in my professional development. It is a different environment to my previous experience which is much more suited for me. I get the support of colleagues who have been through similar experiences which is a huge help when finding a balance between work, studying and everyday life.

What’s your favorite Groupon memory?

My favorite Groupon memory was our trip to the We Work festival. A number of us were invited by the company for an all-expense-paid weekend trip. I got to spend a weekend with my colleagues/friends, and the biggest highlight was that I got to see Florence and the Machine which was always on my bucket list! It was a great way to network. Another one has to be the Halloween Quiz we had. Our team name was the ‘Skelle-tubbies’. We had the best masks that moved when you spoke, we won best-dressed team!

What’s been the most challenging thing you’ve worked on?

When the new Revenue Recognition Standards came into place recently, we had to amend the way we recognized Business Developer’s Commissions in EMEA. There was a lot of challenging work in the beginning but it’s been really rewarding. I worked to develop this new process, and I post entries across multiple countries which has been a first for me.

Who inspires you?

A bit different, but Ellen DeGeneres is an inspiration for me. She is commonly known for being a talk show host but she is much more than that. Her career was not plain sailing and she was awarded a Freedom Medal from President Obama for her courage. She speaks for those who feel they can’t, uses her platform to gift generous donations to those in need, isn’t afraid to be different, and she stands up for what she believes in. We need more Ellens in the world.

What was your first impression of Groupon as an employer?

In all honesty, I was nervous to work for a big company again… but I was so relieved it was a completely different atmosphere. My team is great and they were so welcoming when I joined.

There are a lot of amazing Groupon stories. What’s your biggest accomplishment?

Like I mentioned before, the most challenging task was probably my biggest accomplishment in the last year. It was a new revenue recognition that hadn’t been done in Groupon before and I got to work with many teams across EMEA. I have also recently been chosen to help on the cash reconciliation transition to the new team in Poland. I’m really excited to travel and meet new people. I get to share what I have learned in the last year. I’ve surprised myself with how much I have learned and how far I have come.

What do your parents think you do?

And I quote… “Sum things up.”

You probably have a life outside Groupon; what are you up to when you’re not at work?

When I’m not at work, I’m most often socializing with my friends or family. I love food, so it normally includes going out for dinner or cooking new recipes and hoping for the best!

If you could do another job for just one day, what would it be and why?

I would probably find a job where I could play and look after dogs all day, that would be the dream!

What’s your favorite local business?

The Goudhurst Inn, a local pub. It does the best roast dinners!

Can you write a Groupon haiku?

Nothing is better – –

Than a “bright” sunny day in – –

Summer in London

Tell us something that might surprise us about you.

You can spell Hannah backward and forward. (Cue the laughs.)

=

Steve – Finance Manager in London

Steve – Finance Manager in London

STEVE

Finance Manager
London
Joined: 2012

Last year, a few members of our Chicago-based Finance team had the chance to relocate to London in order to establish a center of operations for international finance. Steve was one of those lucky Finance Managers who made the move, bringing his expert karaoke skills across the pond to Groupon’s London office.

So tell us about your job! What do you do every day? What do you love about it?

I work in the Financial Planning and Analysis organization, which forecasts our performance and helps communicate our results to senior leadership.  We’re responsible for all countries outside of North America. It’s very interesting to interact with the folks who are running the business day-to-day and to see their perspective on what makes their business tick. Learning happens on both sides of the table. The exposure is great as we have meetings with everyone up to the CEO.

What’s your favorite Groupon memory?

We had a mariachi band come to the office one day to play for us. They were fantastic; it’s the kind of randomness that makes working at Groupon fun and unique.

Who or what inspires you?

I’m inspired by the hard work of the team that reports to me. They have incredible drive, passion, and dedication to moving the ball forward on new projects and making us work smarter every day.

What was your first impression of Groupon?

I was really impressed with how passionate everyone was; my team’s function was relatively new when I joined, and everyone was excited to establish what our focus should be and how we could push forward our team’s mission. I think that kind of “blank slate” made the first few months—which are normally stressful or slow in a new job—super fun and engaging.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

My team’s work is used by the leadership as a source of truth to help them understand how their decisions are shaping the results of the business. The finance team is always working to understand how customer behaviour is reacting to a change in how we operate or a new product we offer.

What’s been the most challenging thing you’ve worked on in your time here?

I think taking over the international FP&A team earlier this year was the biggest challenge. I had never done FP&A before, and the team was also relatively new to the business. We also need to work across a few different time zones, as my manager is in Chicago and we also look after Japan and Australia.

Your role exists in other companies, so what makes your job at Groupon unique?

For me, it’s always been the great way that finance works day-to-day with the leadership teams operating the business; we aren’t in our own silo but instead part of the greater team. This leads to great opportunities to get your thoughts heard and to help with key decisions.

What’s your biggest accomplishment while working here?

18 months ago, a group of us from the Chicago office relocated to London to help establish a centre of operations for the international finance team. We were able to transfer some of the knowledge and process we established in North America’s business, as well as learn a whole lot from the business leaders in our EMEA and APAC businesses. I think it was a great success and we’ve been able to build a stronger global team from the project.

What do your parents think you do?

I’m not sure, but I hope they think I operate a giant coupon printing press, monitoring ink levels and stressing out about card stock quality…

What’d you do before Groupon and how’d you get here?

I was in investment banking prior to joining Groupon. Investment banking was super presentation-oriented as opposed to a ton of analysis, which was the piece I was more interested in. I wanted to work in a more casual and fast-paced environment, so I was drawn to Tech. I actually just applied straight through the website and got a response the very same day! I remember being the most formally-dressed person in the building when I came in for my interview and was surprised to find that a lot of the other people I interviewed with had similar backgrounds to mine. They came from more traditional finance roles and then switched over to the tech industry.

If you could do another job for a day, what would it be and why?

Maybe a head chef? I love food and wish I was better at making some for myself!

What’s your favorite local business?

It has to be “The Orange Buffalo.” It’s a Buffalo wing food truck in the Shoreditch neighborhood of London, and it reminds us of home!

Tell us something that might surprise us about you.

I am the finest karaoke performer on my team.

What are you up to when you’re not at work?

I love to travel; I just reached 33 countries the other day. Living over here has opened up the door to a ton of cheap flights to great places. Since moving here I’ve traveled to France, Ireland, Poland, the Netherlands, Poland, Morocco, Japan… the list goes on!

]