Cover Letters? Yes, I Read Them.

at April 9th, 2012

I’ve spoken to a few colleagues recently in recruiting, and there is some confusion about cover letters and whether or not corporate recruiters read them. Some people see it as a good way to showcase personality, writing skills, or knowledge of the company. Still others see it as bulky and a waste of time because recruiters aren’t going to read it anyway. I’m not sure who is correct, but I can give you some tips to increase your cover letter’s visibility. Keep in mind that the resume is still the first thing that we review, but a good cover letter can supplement your experience and personality. Some ideas to keep in mind:

  • Apply only to relevant roles. If you are qualified for a job, the recruiter will know and will want to look at a cover letter. Use this opportunity to highlight a few points from the job description that closely match your background.
  • Show some personality. You don’t have to fill your cover letter with jokes or witty sayings, but you should give us an insight into who you are not just what you can do. Don’t just list random things for the sake of being irreverent; rather connect a hobby or interest to a quality that would make you a good employee.
  • Demonstrate your knowledge of the company and  the role. Recruiters can spot a generic cover letter within a few seconds. Add a few sentences that show your knowledge of the company or ability to do the job. Bullet points are fine, and the more concise you can be the better.
  • Don’t worry about formatting. At Groupon, and other large companies, all your materials will be stored in our resume database, so don’t worry about fancy formatting or colors. Different recruiters work on different roles, and multiple people will have access to your resume. Don’t waste time trying to figure out a specific contact, because it really doesn’t matter to us. But if you do have a personal connection at the company, then let us know.

I hope this info will help you when applying to Groupon or any other company. Cover letters are a nice supplement to your experience and a good way to show your personality and enthusiasm for the role. Including a cover letter doesn’t guarantee that you’ll get an interview.  But it’s definitely not going to hurt you to take the extra time to tailor a cover letter for a specific company.

How Not to Get Hired at Groupon

at April 9th, 2012

How Not to Get Hired at Groupon: Stalk Us. This may seem slightly obvious, but excessive social networking with recruiters can sometimes work against your chances of getting hired. We ask that everyone apply via our career site, but there are some additional steps you can take. While we very much appreciate someone doing some extra homework and finding us on a professional site such as LinkedIn, try to keep your search targeted and send your resume to the best person to help you.

Choose one person—preferably a recruiter—and explain your situation. Even though we are busy, we also are here to help you get a job. If your email isn’t sent to the right person, that person will most likely forward it on for you. You can mitigate this by doing your research beforehand. A simple search for “Groupon recruiter” brings up tech recruiters, Editorial recruiters, and corporate recruiters, so if you know what you’d like your focus to be, it’s best to reach out to the appropriate person. If you are not applying specifically to a tech or Editorial position, a corporate recruiter is the best person to help you. Before you apply, please look at our jobs page and let us know what you think is a fit. We need to focus our time and efforts on candidates who are most relevant to the role at hand, so please be able to articulate your interest accordingly. Also, we want you to be doing the job you actually want to do and not just what you think you can get hired for.

We understand it can be hard to wait for a response, but we ask you to not call customer service for the status of your application. If you have applied, you can check on your application via the email we send when you first apply. We are doing our best to let people know the status, and we appreciate your patience. Bombarding the phone lines/email inboxes of customer service keeps customers waiting longer and without customers we won’t have any jobs anyway.

We are on the phone and in interviews constantly throughout the day, so email is the best way to reach us. This may sound like a brush off, but it’s the truth. Calling over and over again may eventually work, but you are much more likely to get a response via email. If we could train our computers to physically pick up the phones, we would, but then we’d have to be concerned with robot domination and prank calls.

Bottom line, the most effective way to get noticed is to do some research and target your communication accordingly. Just as when you are choosing companies to apply to, we want you to vet this out properly. Connecting with us via LinkedIn, Facebook, Twitter, MySpace, and then showing up at our apartments is a bit excessive. We haven’t checked our MySpace account in awhile anyway and we don’t want you to be ignored.

You can view updated job postings by following the Recruiting department on Twitter (@grouponjobs) or visit our job site at

Hiring in Groupon Getaways

at December 20th, 2011

Our recruiting department wishes you a happy holiday and wanted to let you know that one of Groupon’s new siblings, Groupon Getaways, is hiring!

We put together a video giving an inside look at Getaways and what type of people we are looking for to fit the bill. We are mainly seeking Account Executives to build relationships with hoteliers and lodging suppliers, but have other roles related to travel available. Please note that the Hovercraft Pilot is currently staffed. If you are interested in applying or viewing all available positions, you can check out our jobs page.