Laura Hicks – Corporate Recruiter

Laura Hicks – Corporate Recruiter


Corporate Recruiter
Chicago, IL
Joined: 2013

If you’ve interviewed for a role on our Coupons or Getaways team, you’ve probably met Laura. When she’s not busy recruiting for our “in-house startups” or modeling for the in-house photo studio, you can find her organizing volunteering events for the recruiting team or cheering on her alma mater Clemson from Chicago.

What Chicago teams or roles do you hire for?

Sales, HR, Operations, and Analytics

Do you have any advice for candidates interviewing at Groupon?

Be yourself! Groupon is full of unique personalities, backgrounds, and quirks so make sure that you showcase what makes you YOU throughout the interview process! Also, I try to be as straightforward and transparent as possible. Any questions? Just ask!

What’s the #1 thing you wish all candidates did?

Be prepared and ask questions!

What’s something that candidates are surprised to learn about your hiring team?

The Getaways and Coupons teams are true “startups within a startup” and offer a really unique opportunity to work with a tight-knit team and get in at the ground level of fast-growing, quickly-evolving groups.

What inspires you?

I’ve always had a passion for helping others and giving back. I’ve been fortunate to have been given awesome opportunities and experiences so far in my life, so I believe it’s important to pay that forward. Whether it be helping a candidate get their dream job or helping our local community through our volunteer efforts with the Employee Volunteer Program, I am inspired by the feeling of being part of something greater than myself and contributing towards the greater good!

What’s your favorite Groupon memory?

When Groupon first opened its in-house photo studio, I was asked to participate in a few of their photo shoots. The next thing you know I’m getting texts from friends from college and people I grew up with who had seen my photo on local Groupon deals, asking if I was a model for Groupon! It was equally embarrassing and hilarious…and will probably be my only claim to fame.

What was your first impression of Groupon?

I’ll never forget the energy I felt walking through the doors of our office for my interview. It’s my favorite thing about working at Groupon and still what keeps me excited to come in every morning!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

As a Recruiter, I serve as a brand ambassador for Groupon and help to find and attract the talent that will join our teams and help Groupon’s mission of building the daily habit in local commerce.

What’s your proudest Groupon accomplishment?

When I started with Groupon as a Recruiting Coordinator it was my first role out of school and I knew very little about recruiting. Flash forward 4 years: I’ve been promoted twice and have had the opportunity to recruit for a large variety of teams and departments. I’m so proud to have helped build two of our fastest growing channels at Groupon: Getaways and Coupons!

Why’d you get involved in the Employee Volunteer Program?

When interviewing four years ago, one of the most important things that drew me to Groupon was the opportunity to get involved outside of your “day to day.” I became a trained member of our Employee Volunteer Program right away and have been able to plan volunteer events for my team as well as volunteer as a mentor with the Spark Program. Mentoring with Spark has been a wonderful experience and I feel lucky to have a manager that not only allows but values the opportunity to give my time to this program!

If you could do another job for a day, what would it be and why?

I’m obsessed with Kathie Lee & Hoda from the Today Show! It would be a dream come true to fill in as a co-host on their show.

Tell us something that might surprise us about you.

Although I reside in Chicago, I’m an ACC girl at heart and love all things Clemson Football. GO TIGERS!


Groupon World Headquarters

The Magnificent 7: Team TA Poland

The Magnificent 7: Team TA Poland


The People Behind The People

Nisrine, Gosia, Ewelina, Marlena, Ola, Angelika & Olimpia

22 November 2017

Divided between our offices in Warsaw and Katowice, our Poland TA Team are responsible for sourcing and hiring hundreds of Grouponers each year and ensuring each candidate has an enjoyable and memorable experience. Together they comprise a force to be reckoned with. Meet our awesome Magnificent 7!


I have done quite a few things from psychology to marketing but recruitment has always been a passion for me. I moved from Casablanca to lead the Team in Poland and help build our brand new Katowice site. Hiring for senior technical positions is always demanding and you have to learn as much as you can about the job or the candidate might get offended that you did not do your homework and hang up on you. The challenge is enormous but this team is rising to it and delivering the best new talent to Groupon. I don’t speak Polish (yet) but it’s definitely on my list!

“An average day? Cup of tea, chat, emails, interviews, meetings… then rinse and repeat!”


I studied journalism, PR and marketing at the University of Warsaw, so my original plan was to become a journalist. I spent my Erasmus exchange in Finland and took up postgraduate studies in journalism. My previous roles all involved me building strong relationships and being partly responsible for recruitment.

At one point when I was being interviewed for a role – not in Groupon – I distinctly remember thinking that the recruiter was asking really irrelevant questions and that I should be doing her job. One thing led to another and so here I am! At Groupon I’m responsible for Corporate roles in Poland, which include Analytics, Finance and Sales, and I also help the Team with SSC recruitment every once in a while.

My super power? Remaining optimistic in the face of near-impossible challenges!


I am a graduate of Diplomacy – yes, Diplomacy! Of course becoming a Recruiter happened “by accident” when, during my last year of study, I started as an assistant for a recruitment agency where I worked with well-known brands like Google, 3M, Amazon and Volvo. Then I moved into HR in the gaming industry and, four years later, here I am at Groupon!

I’m a bit obsessed with planning. I’m kind of like Monica from FRIENDS 🙂



I’m the Recruiter Dinosaur and the longest-tenured member of the team here at Groupon Poland. I started back in 2015 when we launched the Warsaw Shared Services Centre and since then our team has grown to join the wider EMEA Talent Acquisition Team meeting huge targets every month.

Moving to a brand new market like Katowice was an invaluable experience as a recruiter:  I’ve been able to gain insight into the  differences between there and Warsaw and I’ve also to had the opportunity to work on a brand new ‘green field site’ being built from scratch.

Believe in yourself: impossible is nothing!


I am constantly looking for new challenges and opportunities to grow and Groupon has definitely provided me with plenty of them. My aim is to mix human resources management theory with hands-on experience in recruitment and, so far, all is going very well!



My first role in recruitment was in agency where I worked with the UK and German markets where I learned a lot about the SSC/BPO sector; experience which has really stood to me in my career at Groupon so far.

As the only German-speaking Recruiter on the team here, I support hiring for all German-speaking departments (Customer Service, Resolution & Merchant Services, Editorial, Risk and more) and I also work with IT roles as well as other languages.

Oddest TA experience so far? Well, we sometimes get asked really odd questions, like “have you a case for my laptop?” or “where is my delivery?”


I’m Marlena and together with Angelika I’m part of the Katowice Team. I lived in Hertfordshire, England for the past 12 years but decided to move back to Poland recently upon receiving this amazing opportunity from Groupon in Katowice! I’ve been working within recruitment for 2 years and I’m very interested to develop my career in the area.

As one of the Recruiters for our lovely Katowice office, my role is to make the candidate experience as enjoyable and smooth as possible in order to find the right gems that will shine like diamonds in our company.

Think of me as a duck: calm and serene on the surface and hustling like crazy under water!


Lauren ‘Lo’ Jozefat – Corporate Recruiter

Lauren ‘Lo’ Jozefat – Corporate Recruiter


Senior Corporate Recruiter
Joined: 2011

Sales Recruiter Lo values transparency and open communication during the interview process…and cake doesn’t hurt, either.

What teams and locations do you primarily hire for?

Sales in Phoenix and Chicago

What are some best practices for candidates to keep in mind while they interview here?

Don’t just tell us what you think we want to hear! We truly want to make sure you are a good fit for the role and that this role would be a good fit for you. Honesty is a policy that goes both ways when interviewing, and we might even find a position that could be a better fit!

What should a candidate know about how to work with you during the recruiting process?

I appreciate transparency and know that interviewing can be tough if you currently have a job. Make sure to communicate clearly so we can move things along quickly!

What’s the #1 thing you wish all candidates did?

Accepted job offers to work with us!

What’s something that candidates are sometimes surprised to learn about Groupon?

The variety of Employee Resource Groups (ERGs) we offer and how we encourage everyone to get involved outside of their day-to-day!

Time to brag a little. Tell us about your proudest accomplishment here so far.

I’m really proud of my career path at Groupon. I was a fashion major in college and if you would have told me I would be working for a tech company as a recruiter I would have balked. I was hired to help Groupon launch a fashion channel, which never came to fruition. During my first week of training, I was pulled aside and told that my job was now to help launch a project that “doesn’t have a name yet.” The project was Groupon Now, and while that endeavor isn’t around anymore, it was an incredible learning experience that took me from Sales to Account Management to Recruiting. I started recruiting for the positions/departments I used to work in and I can honestly say, I can’t see myself doing anything else now!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

The employees I hire into sales are mainly on the front lines. By hiring the right people, we have an immediate effect on the local businesses that are featured every day. Without the amazing deals, our customers can’t keep shopping!

What are some of the most memorable things you’ve seen at the Groupon office?

I joined Groupon when there were a lot of crazy activities going on. I saw a mini horse in the lunchroom one day (I think they had dyed its mane green?), the return of “Groupawn” when one man lived off of only Groupons for an entire year, and a children’s choir walking around the floor singing pop songs.

Tell us about your involvement with Women@Groupon and the Employee Volunteer Program.

I joined Women@Groupon to find a mentor. I always heard stories about women growing from the mentors they had, and I did not have that experience yet. I have participated as both a mentor and mentee a few times! I also have been a major participant and advocate for the Employee Volunteer Program; I even lead a team during our Volunteer-a-thon competition in 2015. My favorite volunteer organizations are Dress for Success, Anti-Cruelty Society, and the Greater Chicago Food Depository.

What was your first impression of Groupon?

To wait for my interview to start, I was brought to sit in a lunchroom where there was a baby shower going on. Everyone was having so much fun eating cake and taking time to enjoy each other and celebrate. It was exactly the type of place I wanted to be [eating cake].

What’s your favorite local business?

Cooking Fools! I bought a Groupon for a pasta-making class with my mom and it was one of the best experiences EVER. We had so much fun that I ended up buying her a pasta machine for Mother’s Day and we now make homemade ravioli as a family for the holidays.

Tell us something about you that might surprise us.

My great-great (maybe -great?) grandma was Miss Norway. My family lives in Chicago because she participated in the Columbian Exposition “Chicago World’s Fair,” fell in love with the city and never went back!



Leyla – Project Manager, Talent Acquisition Operations

Leyla – Project Manager, Talent Acquisition Operations


Project Manager, Talent Acquisition Operations
Chicago, IL
Joined: 2013

There’s a lot we could say about Leyla’s accomplishments in Recruiting and Project Management, but mainly we’re just here for her last name. 😍

What’s your favorite Groupon memory?

The day before Halloween this year! I was heading into the office on an extra sleepy Monday morning. I rode up to Groupon’s floor, the elevator door opened, and we were greeted by witches and zombies hissing in our faces and following us around the floor. I was terrified to say the least, but it sure did wake me up! I wish I could’ve taken a picture, but I was too scared to go back.

What was your first impression of Groupon?

From the very start, I knew I was going to be working with some of the smartest people in my career, and that they’d drive me out of my comfort zone. And they proved me right. I’ve had the opportunity to work on teams and projects way above my experience level which have allowed me to stretch my skill set almost immediately.

How does your role impact Groupon’s mission of building the daily habit in local commerce?

I’m helping to build global efficiencies and best practices for our amazing Recruiting team. With Groupon constantly growing and shifting priorities, it’s been a welcome challenge to find ways we can work smarter as a team.

What’s your biggest Groupon accomplishment?

Hiring is one thing, but building an office from scratch is a whole different story. I’m proud to say that I managed our North American Sales Recruiting team when we opened up our Phoenix, Arizona office in 2015. It was truly a collaborative effort with nearly every department at Groupon involved focusing on everything from finding the perfect workspace (ASU’s Skysong) to finding the perfect team to kickstart the location. While most of my time was spent mapping out our hiring timelines and training new managers, at one point I was crawling under desks hooking up the internet. No task was too big or too small for this effort, and it was awesome to see everything come together in order to build such a great team.

“From the very start, I knew I was going to be working with some of the smartest people in my career, and that they’d drive me out of my comfort zone. And they proved me right.”

Have you won any awards here?

Yes. “Most likely to hit ‘reply all’ on an all-company email.”

There’s always one in the bunch, isn’t there.

What keeps you excited to come to work every day?

There’s an opportunity to make a real difference and see your results every day. When I was a Recruiter and a Recruiting Manager, I was watching people I hired grow at Groupon and get recognized for their impactful work. Now, I’m able to influence the team I was once a part of, and try to impact and improve their day-to-day experiences.

What do your parents think you do?

That’s actually super unclear. They’re frequently asking “do you work tomorrow?” or “are you working today?” like they’re not sure if this is a regular thing or not. Yep, mom, still working!

If you could do another job for a day, what would it be and why?

Professional puppy cuddler. I assume this exists.

Groupon World Headquarters

Courtney McDonough – Recruiting Manager

Courtney McDonough – Recruiting Manager


Recruiting Manager
Chicago, IL
Joined: 2009

As the 6th most tenured employee and the most seasoned recruiter at Groupon, you could say Courtney has seen and done it all…including record a German chorale with roughly 100 other Grouponers at the Lyric Opera of Chicago to send to merchants as a holiday card.

What teams do you primarily recruit for?

Operations, Analytics, Corporate Development, and Merchandising

What are some best practices for candidates to keep in mind while they’re applying or interviewing here?

I personally appreciate a cover letter, especially if it’s not overly clear how your background or experience aligns with the role you’re applying for. Also, be yourself during the interview. We can tell if someone is too rehearsed or is just using a lot of jargon or buzzwords. We want to get to know YOU during the interview. Also, be prepared to talk about your past work and experience. We’ll likely dig deep into specific areas, so being prepared to go into detail will be helpful!

Anything a candidate should know about how to work with you during the recruiting process?

Be yourself! OK, and I tend to talk too much…I get excited about topics and will go off on random tangents sometimes.

What’s your proudest Groupon accomplishment?

Staying buckled in on this rollercoaster. It’s no surprise that Groupon’s had its ups and downs. Recruiting is great during the “ups” and really challenging during the “downs.” During those times—and even in-between—we’ve learned to adapt and have continued to recruit really amazing people. I’ve experienced a lot…a LOT here, and I consider each one of those experiences as a chance to learn. Learn from right, and learn from wrong. Also, remember when we were asked to hire 200 people in 3 weeks?

What was your first impression of Groupon…in 2009?

“Whoa.” Walking through these doors was a complete 180 from any job or company I had worked with, or even seen. Smart, casual, quirky, thoughtful, innovative, hilarious, energetic, and had the potential to be extremely impactful. Also, I get to wear jeans here?!

What’s your favorite Groupon memory?

In late 2009, the entire company (about 100 or so people at the time) went to the Lyric Opera House in Chicago, dressed in choir robes and recorded a German Chorale. We were all given the words (in German) and our “parts” ahead of time (alto, soprano, etc.) so we could practice. This was recorded and sent to merchants and vendors as a “holiday card.” I had only been at the company a couple months when we did this, and I remember trying to explain to my mom what I had done that day (that was a challenge). I LOVE these types of quirks of Groupon that make you scratch your head but are also super endearing.

Why do you participate in Groupon’s Employee Resource Groups and the Employee Volunteer Program?

I joined both to expand my skill set and my networks (both internally and externally). Through volunteering, I’ve been able to learn a lot more about Chicago, which has been fantastic. We’ve worked with kids, adults, and animals. We’ve cooked, planted, fed, taught, played, assembled, and so much more. I recently signed up to volunteer as a Wish Granter with Make-A-Wish — can’t wait to get started with that great organization!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

On the recruiting team, we work hard to find amazing talent that not only has the right skills to drive our business’s growth, but also embodies the values of Groupon. We want people to care about what they do, how they do it, and how it affects other people, businesses, and communities.

What’s your favorite conference room name?

What’s your favorite local business?

Marie’s Pizza and Liquors. Very old-school pizza place with a liquor store attached. Not to mention, on Saturday nights they have a string quartet (comprised of old men) traveling around from table to table. All of this makes me very happy.

Who or what inspires you?

It’s a generic answer, but definitely my parents. Both worked really hard and overcame obstacles to go to college and develop really strong reputations within their chosen professions. I only hope they’ll be as proud of me as I am of them.

If you could have another job for a day what would it be and why?

An astronaut. (Yes, I’m 7 years old.)

Tell us something about you that’d surprise us.

I have a compulsory need to smell mustard if it’s on a restaurant table.

Groupon for Veterans



Groupon World Headquarters

Lauren Mullins – Senior Sales Campus Recruiter

Lauren Mullins – Senior Sales Campus Recruiter


Senior Sales Campus Recruiter
Chicago, IL
Joined: 2016

You can find Lauren all over the Midwest visiting campuses & recruiting future Groupon sales talent. OK, or you can find her at Taco Bell.

What teams do you primarily recruit for?

Sales for Chicago and Phoenix

What are some best practices for candidates to keep in mind when applying or interviewing at Groupon?

I specifically recruit college students for full-time, entry-level sales positions and know most of my candidates won’t have a ton of sales experience. Because of that, we are looking for transferable skills and for students to be able to tell stories in the interview process that show they have those skills. I am a firm believer in the STAR method of answering behavioral interview questions! If students can bring the skill set, we’ll teach them how to sell Groupon to local businesses.

So what should a university student expect from the recruiting process?

So glad you asked! You can learn more about our Sales Recruiting process here.

What’s something that candidates are surprised to learn about Groupon?

That our sales teams are ‘verticalized’ by category of business instead of assigned to territories or zip codes. For example, sales reps don’t just call on say Austin or Pittsburgh and call all different kinds of businesses. They call all across the U.S. and Canada to businesses within one vertical, such as Health, Beauty, and Wellness, Things to Do, or Services. They become an expert in that category instead of a specific market, which helps them be more productive.

What’s the #1 thing you wish all candidates did?

When we meet students on campus at career fairs, most don’t do their research on companies or know what roles companies are recruiting for. We get a lot of students that come up and ask “what’s Groupon?” or “do you have any positions in X field?” The hosts of career fairs usually provide the list of companies attending and you can look on campus job boards to see what positions they’re recruiting for in advance of the event so you’re prepared. It can really set you apart if you approach booths knowing a little about the company, why you’re interested in the company, and what role you want to go after.


How does your work impact Groupon’s mission of building the daily habit in local commerce?

I hire sales talent from college campuses – the people who work with local merchants every day to ensure there is a strong selection of deals for Groupon customers to shop!

What’s your favorite Groupon memory?

I love that Groupon has a personality and always keeps you on your toes. Most recently, the day before Halloween someone hired spooky professionals to greet people as they came into the office. It was very unexpected and entertaining. Just the other day the Abominable Snow Monster from Rudolph was randomly walking around the office. People work very hard at Groupon, but also don’t take things too seriously, which makes it fun to come to work every day!

What was your first impression of Groupon?

When I came in for my onsite interview, I immediately felt like it was a place where I could be myself personally (and not hide my inner cat lady) as well as professionally.

What are your favorite local businesses?

Is the Taco Bell on Addison considered local? I kid, but how can I pick just one for reals? Top three foodie spots right now are Southport Grocery, Real Good Juice Co, and El Tapatio. Okay, one more, Ema… YUM.

Give us a glimpse of your workspace!

If you could have any other job for a day, what would it be and why?

I’d be the handler for the University of Georgia mascot, UGA, who’s the most handsome English Bulldog! He’s quite the celebrity, and I love all things University of Georgia – especially football season and when UGA sits in his dawg house on the sideline. If this didn’t work out or wasn’t possible, I’d open up a Cat Coffee & Cocktail Lounge, where you could sip on things and potentially adopt a furry friend!

Tell us something that might surprise us about you.

I am REALLY passionate about my alma mater (see desk pic) and I volunteer as the President of the UGA Alumni Association Chicago Chapter in my spare time!


Groupon World Headquarters

Megan Hammermeister – Corporate Recruiter

Megan Hammermeister – Corporate Recruiter


Corporate Recruiter
Chicago, IL
Joined: 2014

Fashion-forward Bacon sounds like a haute couture brunch spot, but at Groupon, she’s a clutch member of the recruiting team who focuses on hiring for Marketing, Goods, and Sales.

What Chicago teams do you recruit for?

Sales, Marketing/Editorial, and Buying/Merchandising

What are some best practices for candidates to keep in mind when applying or interviewing at Groupon?

I always tell candidates to remain professional while interviewing but make sure to let your personality shine through and to be yourself. Also, do research on Groupon! Search for some of the team members you’ll be meeting with on LinkedIn. That way, if you have an in-person interview, you’ll have some individualized questions and points of conversation ahead of time.

What should a candidate know about you as a recruiter?

I’m always willing to help and answer questions.

What’s something candidates are surprised to learn about while interviewing at Groupon?

That my hiring teams are great about mentoring and training new hires while still providing their teammates with the autonomy to make decisions, own projects, and get their work done.

What’s the #1 thing you wish all candidates did?

I always appreciate when candidates ask questions. It shows they’re interested and invested.

What’s your favorite Groupon memory?

Our holiday parties are always fun. Everyone in the office gets so excited to dress up and dance all night!

Who inspires you?

I’m inspired by women in leadership who have really worked hard to grow in their careers. I try to watch and learn from the best!

What was your first impression of Groupon?

Fun, high energy, the color green was everywhere. My team was (and still is) obsessed with food and snacks!

Are you involved in any extracurriculars at Groupon?

I’m involved with both Women@Groupon and the EVP (Employee Volunteer Program). The EVP is a great way to help the local community. My team always has great outings, but my favorite memory was cooking with elementary students here in the city. The kids were hilarious and we all learned how to make potstickers together.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

I’m hiring passionate candidates who develop exciting campaigns & great deals that our customer can and (hopefully) will use every day!

What’s your biggest accomplishment here so far?

I started my career at Groupon as a Recruiting Coordinator through a staffing agency and knew almost nothing about recruiting. Over the last three years, I’ve worked with almost every part of the business and was promoted to a Recruiter along the way. It really speaks volumes to how much Groupon values employee growth and development.

If you could do any other job for a day, what would it be and why?

My favorite show is What Not To Wear on TLC. I’d like to bring the show back and be a fill-in host. Shopping, makeovers, feel-good vibes…I’m all for it.

Tell us something about you that might surprise us!

Almost everyone I know (family, friends, coworkers) call me Bacon. I actually prefer it over my real name!

Groupon World Headquarters

Kaylee Kramer – Recruiting Manager

Kaylee Kramer – Recruiting Manager


Recruiting Manager
Chicago, IL
Joined: 2013

When she’s not filling roles in Tax or Accounting, you might find Kaylee making music videos, talking extensively about desserts, or getting her photo taken during Halloween at the office. (No, those handprints are not real!)

What teams do you primarily hire for in Chicago?

Tax and Accounting

What are some best practices for candidates to keep in mind while they’re interviewing at Groupon?

Interviewing is awkward, we get that! Try to be yourself as much as you can. We will make the interview as conversational as possible. Also, do your research! Include some facts that you’ve learned about Groupon in your answers.

What should a candidate know about how to work with you during the recruiting process?

I am going to be as honest as possible. I find that my candidates really appreciate that level of candor. In return, I ask that candidates be open and honest with me!

What gets candidates really excited about Groupon?

Candidates love to hear about our ERG’s and that there are so many ways to get involved at Groupon besides the day-to-day work. They love hearing about how much Grouponers give back to the community and how we foster a diverse culture!

What’s the best way for a candidate to prepare for an interview?

Know your resume! Anything written on your resume is fair game to ask about. Have questions prepared for each person you are meeting with!

How does your work impact Groupon’s mission of building the daily habit in local commerce?

In order for us to grow our business and continue to meet customers’ needs we need to have the right people in place at our company. My job is to help attract and retain the top talent we need!

What is your biggest Groupon accomplishment?

I have really been able to grow my career here. My hard work and dedication has allowed me to be promoted here twice. Being a manager has always been my end goal and I am so excited to take on this new challenge!

What do your parents think you do?

My parents think I have the power to make CEO type decisions…

If you could have any other job for a day, what would it be and why?

Security Guard. I bet they see some crazy stuff! I would also yell at everyone to wear their badges.

Who or what inspires you?

My parents. They have shown me how to balance working hard, taking care of yourself, and how to have a good time!

What makes Groupon unique?

I feel like lots of people will say this BUT the people! I have literally met my best friend and boyfriend at Groupon. Hard to beat that!

Tell us something about you that might surprise us.

I know at Groupon cats are sort of our mascot, but I actually really dislike cats. I am scared of them.


Groupon World Headquarters

Stephen – Project Manager, Recruiting Operations

Stephen – Project Manager, Recruiting Operations


Project Manager, Recruiting Operations
Chicago, IL
Joined: 2011 & 2014

Stephen is one of Groupon’s “boomerang employees” who left and returned shortly thereafter due to missing the people and culture. However, he could’ve come back more quickly if he had been on that hoverboard…

Who inspires you?

My wife is an ICU nurse, so she literally deals with life and death situations every day. It amazes me that she’s able to continuously head in and deal with that. It’s really helpful to have that reminder that while our jobs at Groupon are challenging and can be stressful, it’s not life and death. We’re just trying to help make life fun for our customers.

What was your first impression of Groupon?

I thought that the office was really big. At the end of my first day, I got a little lost and ended up taking a staircase that let me out in the custodial area. I had to walk around in there for a while before I found someone who could let me out.

How does your role impact Groupon’s mission of becoming the daily habit in local commerce?

My role is to work on systems and processes that are used by our recruiting team. I’m helping make their jobs easier so they can go out and find the best talent to add to Groupon.

So why did you leave Groupon then come back?

I received an offer from another large company that seemed like a logical next step in my career, and I felt that it was too good to pass up. However, I was definitely reluctant to leave Groupon. I ended up staying in the office until 7 pm on my last day because it was so hard to say goodbye. In the end, the things that I missed the most about Groupon were the people and the energy of the office. There’s definitely a sense of team and community that just doesn’t exist everywhere. I was back within three months of leaving.

Can you write a Groupon haiku?

Groupon, Love Local – –
Just making life less boring – –
A great place to work!

What’s your proudest accomplishment while working at Groupon?

I recently worked on a project that was tasked with onboarding our entire global recruiting function onto one unified Applicant Tracking System. It was a completely new challenge for me and I learned a lot. It has been really exciting to see some of the wins that have come from that project.

If you could do any other job for a day, what would it be and why?

I would love to spend a day as the New York Mets mascot, Mr. Met. Everyone loves him, and it seems like he has a wonderful giant baseball-headed family. It’s a real fairy tale.

Tell us something about you that might surprise us.

My first job out of college was as a production assistant on the set of a very classy reality show called “I Want to be a Hilton,” starring Paris’ mom, Kathy.

Nominate a teammate (or two) for a superlative!

Groupon World Headquarters

Benefits Manager Margaret

Benefits Manager Margaret

Today we get to know Margaret, our Benefits Manager who left the lawyer life to dive into corporate benefits at Groupon.

Name: Margaret
Title: Benefits Manager
Start date: April 2013 (happy belated 2-year Grouponiversary!)

What did you do before Groupon?

I came from a somewhat nontraditional background; I was previously an employee benefits attorney. I practiced law for 5 years and realized two things:

  1. My schedule was insane (I was often taking conference calls on Saturday nights at midnight).
  2. I saw what my clients were doing on the corporate side and I thought their work looked more interesting.

I loved the idea of working at Groupon, and I wanted to apply what I had learned to a role within the corporate setting. There are a lot of legal and compliance aspects within benefits, so my background helps in that regard.

What are the differences between corporate benefits & being a benefits attorney?

When I advised clients, I would come in on an isolated question or situation and provide legal guidance. At Groupon, I have to be a lot more commercial and invested in how we’re doing, because I don’t just come in and give advice and then leave. I’m working with colleagues from Finance, HR, Legal, the business, and I see a problem or project from start to finish. Sometimes I have to be creative with where my piece fits in because of the business needs. It’s really interesting and I feel very invested in the work and the people I’m working with.

What are you proud of that you’ve worked on? 

I’m proud of the way we import Groupon values into all areas of HR, including Benefits.  For instance, I’ve worked with Pride@Groupon on our 100% Corporate Equality Index score (CEI), which involves a number of benefits criterion, such as coverage of various same-sex spouse benefits & transgender health benefits.

I’m also proud of the fact that in the past 2 years we’ve worked hard to make the Benefits function a key part of the employee experience as opposed to just a necessary afterthought.  We recognize that Benefits are a really important piece of total compensation, and very personal to many people, and we’ve improved the strategic thinking in this regard, though it’s definitely an ongoing process!

How are benefits determined – where are those initiatives coming from?

When we think about benefits at Groupon, we try to review and benchmark from a global perspective. Groupon as a company has core values that we keep in mind when making decisions. We use survey data, work with our insurance broker, and regularly have employees coming to us asking if we can cover certain benefits.  We also work with our Employee Resource Groups (ERGs), such as Parents@Groupon, on benefits specific to their groups.  So we get ideas from everywhere.

We have a global benefits committee that’s comprised of our regional HR heads and some members of Finance. If we’re considering adding a major benefit, it would go to the global committee for that decision.

What are you excited to learn or work on in the future? 

I’m excited to continue to learn about benefits from a global perspectiveas I’ve been mostly US-focused for the last 2 years.

Also, in the US, with the Affordable Care Act and the changing tech world, the world of employer-provided healthcare is dynamic — we’re looking at a variety of health strategies for Groupon, including health and wellness mobile apps and software to help make our benefits easier to understand for employees. It’d fit with our tech-savvy atmosphere at Groupon, and we’d love to be able to help our employees utilize their benefits more easily.

Thanks for reading the People Blog—a blog about people at Groupon. Interested in compensation and/or benefits at Groupon? Check out one of our openings here!

Dublin’s Talent Brand Ambassador

Dublin’s Talent Brand Ambassador

Today we get to know John, our Talent Brand Specialist in Dublin, Ireland…and former pop star.

Name: John
Title: Talent Brand Specialist, EMEA
Location: Dublin, Ireland
Start Date: March of 2015

What brought you to Groupon?

I worked for myself for over 10 years managing my own company in Dublin. I decided a while ago that I wanted to move back into marketing and branding, which I really love, so I had been keeping an eye on the market. I also speak French and German so when the opportunity for EMEA Talent Brand Ambassador at Groupon arose, I thought “this job is written for me!” So, I applied and the rest, as they say, is history.

What does your role entail?

I am based in our Dublin office and work closely with the Recruitment Teams across EMEA to help build Groupon’s employer brand identity. This is a pretty wide-ranging brief encompassing our online presence, social media channels, and how we reach out to candidates and engage our existing employees. I look at my job as being in Marketing and my aim is to build a loyal fanbase of Groupon ambassadors.

You’re a couple months into your Groupon journey – what has surprised you about working here?

I love that it’s so dynamic. Things could change at any minute…and they regularly do! I get a real kick out of being handed a project, hitting the ground running with it and then seeing the results of the hard work paying off. In Groupon, that self-starter attribute is highly regarded and I really like that you can take your own initiative on projects! Being a young company and having grown as quickly as we did, we often don’t have a loads of processes and red tape, which actually at times is a great thing, and it can help get things done!

The first EMEA Recruiting summit recently wrapped up – what was your role in that and how has it helped EMEA’s Recruiting/Branding objectives?

I worked closely with my colleagues on the Recruitment team in Dublin to prepare the summit which was a hectic, action-packed 3-day agenda. We covered so many key areas including talent pipelines, pitching Groupon, strategy development and (my baby) talent branding, which is all about positioning Groupon as an employer of choice in a very competitive market.

One of our main aims for the summit was to foster a tangible sense of community amongst our recruiters, many of whom had never met in person. It was important that we come away from the summit feeling part of a team, and I think we absolutely achieved that, which is superb!

How does what you’re doing in Dublin reflect the overall company brand vision?

Just like Consumer Branding, Talent Branding is vital to a company’s strategic vision nowadays.  Groupon is no different and we need to make sure that our collective, global efforts are aligned so that we are strive towards the same goal: for candidates, that means a really strong and consistent experience when interacting with us; for employees, it means knowing that they are important to the company and that their voice is valued. Talent Branding helps reinforce our message and keeps us consistent across our markets.

What excites you about coming to work everyday?

The people I work with! Yes, that may sound cheesy and utterly cliche, but when you work with great people, it makes everything much easier! As a bunch we are the living, breathing definition of “Great People Make Great Companies.” We work hard, but we laugh a lot too!

Anything else?

In my free time you can generally find me in my local Crossfit Perpetua or swimming in the sea (summer time only!) Finally, speaking of cheese…eons ago, I used to be in a boy band called “Mankind” and we had a No. 2 chart hit in Ireland. We were kept from the top spot by some gal from Texas called “Beyonce” with her tune ‘Crazy In Love.’ I wonder what ever became of her…?​​

Thanks for reading the People Blog—a blog about people at Groupon! Interested in opportunities in Dublin or London? Not all of our employees are former pop stars, so don’t feel pressured to have gone up against Beyonce at some point.