Finally! An answer to the age-old question of “How many Grouponers can you fit into a phone box?” thanks to Nicola, a Goods Buyer and President’s Club winner in London.
Tell us about your job! What do you do? What do you love about it?
Working as a Buyer at Groupon is great! You have real ownership over the category you buy for and the ability to grow it in the direction you want to. There are a lot of aspects to buying at Groupon: managing supplier relationships, developing products, analysing market trends, negotiating with suppliers, monitoring inventory, and working via multiple supply routes. As you can imagine, no day is the same!
What’s your favorite Groupon memory?
Team building days at Groupon are a lot of fun. My team and I ran around London Apprentice-style trying to get as many points for doing crazy tasks including convincing a policeman to take a photo with us whilst wearing his hat, trying to photograph as many cats as possible, and attempting to fit 11 people into a phone box (the team was definitely much closer after that last one).
What inspires you?
I am inspired by everyone around me. There really are so many ambitious and creative minds at here at Groupon all striving to make it an amazing place to work and to provide a better experience for our customers.
Where were you before you joined Groupon? How did you get here?
Previously I worked for Wayfair, an online homewares company, where I worked as a lighting buyer. During my time there I developed different skills such as buying, negotiations, P & L management, marketing, merchandising, data analysis, financial analysis, supply chain, inventory planning, and beyond. It was there I decided I wanted to stay in buying for online retail and working with international suppliers/markets and Groupon was the perfect next step.
So what was your first impression of Groupon as an employer?
Fast-paced and ambitious. As we’re a growing company there are always new projects to be involved in and new people to meet and work with. It’s definitely improved my ability to remember names and faces.
How does your work impact Groupon’s mission of building the daily habit in local commerce?
I feel really empowered to drive customer satisfaction at Groupon, encouraging customers to use Groupon again and again, whether it is sourcing new and innovative products our customers love, providing amazing value, or ensuring a great customer experience.
Have you won any awards in your time at Groupon?
I was lucky enough to go on the President’s Club trip to Greece this year for hitting top sales targets which was so much fun. It was great to feel valued for my achievements and great to get to know people from all lines of Groupon’s business.
Take ownership of your career.
Your role probably exists at other companies aside from Groupon…so what makes your role at Groupon unique?
The people, the ability to affect change, and ownership. Groupon really does have an amazing team that supports and encourages new ideas. There are great opportunities every day to get involved in projects to help improve the business, and in terms of the buying role, you have the authority to make strategic decisions and drive the category, which is really exciting and quite unique.
Describe the proudest moment you’ve had at Groupon.
I was really flattered to be hand-picked to take part of a focus group looking to understand what qualities buyers should hold in order to bring more like-minded people into the business.
We see you are a member of Groupon Volunteers. What do you enjoy about participating?
Groupon’s volunteer programme gives its employees two days a year to get involved in loads of different volunteering opportunities. I recently spent a day at Fareshare, the UK’s largest charity fighting hunger and food waste which Groupon has chosen to sponsor for 2018. I worked in Fareshare’s warehouse organizing and packaging food for delivery before going out in Fareshare’s vans to deliver food to a variety of different charities. It was really rewarding to be a part of the amazing work Fareshare do on a day to day basis and to feel like you’d made a difference in just one day.
You probably have a life outside Groupon; what are you up to when you’re not at work?
Groupon offers a fantastic work-life integration – in the evenings after work, I like to keep myself busy playing netball and practicing yoga. I can easily lose a weekend to a pub beer garden catching up with friends, doing country walks, or cooking a new recipe. One of my main passions though is travel; so far this year I’ve managed to tick off Indonesia, Australia, Switzerland, Germany, Croatia, and Crete.
What do your parents think you do?
My parents are still unsure. My dad’s response: ‘Well nothing on Friday afternoon, as you leave the office at 3 pm.”
If you could do another job for just one day, what would it be and why?
I would love to experience a day as a lead singer of a band. Sadly up until now, my singing ability has prevented this dream from becoming a reality.