Katrina Bryce – Business Development Manager in Sydney

Katrina Bryce – Business Development Manager in Sydney

KATRINA BRYCE

Business Development Manager
Sydney, Australia
Joined: 2016

This former Rugby champion and consummate salesperson has her eyes on the prize – working hard so she can play hard.  Katrina loves working for this quirky and inspirational company.

What’s your favorite Groupon memory?

I have three:

  1. Walking into the office one morning to find a riding blender smoothie bike in the kitchen.
  2. Meeting and hearing Tristan Miller at this year’s conference. This man ran 52 marathons in 47 countries in one year. It was such an amazing story to hear.
  3. I also loved Friday afternoon trivia we had for a short time, which always brought the LOLs.

Tell us about your job! What do you do? What do you love about it? What does a typical day look like?

I am a Business Development Manager, or as I call it, a hunter. I work within the beauty health and wellness, leisure, food and beverage and services space. I love that it’s so versatile and never gets boring.

What’s been the most challenging thing you’ve worked on?

A particular merchant I was chasing (hunting) for over a year finally signed. I would hear from him for a few days and then wouldn’t hear from him for a few months, then he would come back to me again…this went on for 15 months. I normally walk away but he kept popping back up. Persistence pays!

Who or what inspires you?

Richard Branson. A leader needs to be able to take risks and Richard Branson is an explorer and a ground-breaking entrepreneur on so many levels. He has created an organization that can run effectively without his presence. That is the sign of a great leader. He sets goals that exceed expectations and achieves them.

What was your first impression of Groupon as an employer?

That is had a very relaxed atmosphere and was a place for long-term growth.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

By signing high-quality merchants and making sure they provide our customers with great choices so that they continue coming back to our site to purchase.

Describe the proudest moment you’ve had at Groupon.

Signing Cuckoo German Restaurant in Melbourne over the phone. This merchant had been pursued by a few Groupies over the years, and I was the one who finally got them on board! The merchant was reluctant to sign as they had been around for over 60 years and were already successful. I managed to convince them to run an afternoon tea and dinner campaign and it managed to sell out (it made me over $17k) and generated the merchant $75k in just four days. I finished up on 243% to target last month (April 2018) with some of my other deals doing well, too!

Have you won any awards?

I won the Commonwealth Games gold medal!  And my team won the Sales World Cup in 2017.

What is your favorite conference room?

Fair Dinkum!

What do your parents think you do?

My mum asks me daily who has bought my deals and what I have been up to at “Scoopon.” I’ve tried correcting her many times but she still gets it wrong…whoops! She thinks the customers are buying the actual deals directly from me.

Where were you before you joined Groupon? How did you get here?

I’ve worked in sales for eight years now. I was a sales manager at one of my last gigs and have worked in both the insurance and IT sales industries as well. I had bought Groupons for years before I started working here so wanted to work for a company that I believed in…which lead me to apply.   🙂

You probably have a life outside Groupon; what are you up to when you’re not at work? 

I love to travel a lot…I’ve been all over the world. I enjoy tanning at the beach and going to the gym. I find enjoyment having cocktails with my friends and listening to music. I play netball and I wakeboard.

If you could do another job for just one day, what would it be and why?

I would want to work as a Wall Street investment banker. That intense environment would be hectic, but only for one day… I wouldn’t want to live at my desk.   😉

What’s your favorite local business?

Illuminate Cosmetic Medicine in Newtown!

Your role probably exists at other companies aside from Groupon…so what makes your role at Groupon unique? 

I believe in what I am selling. I love Groupon and I love that a merchant doesn’t have to physically pay to work with us until a voucher is sold.

Tell us something that might surprise us about you.

I was an exchange student in Canada at the age of 15 and was selected and played for the Provence Ontario (state) in women’s rugby.

Katie Knox – HR Operations Representative

Katie Knox – HR Operations Representative

KATIE KNOX

HR Operations Representative
Chicago, IL
Joined: 2011

Balancing parenthood and work is an epic challenge, but it helps to feel support everywhere you turn at work. Parents@Groupon co-chair Katie talks about her experience as a working mom at the ‘pon.

What’s your favorite Groupon memory? Or what’s the most “Groupon” thing you’ve experienced at your office?

Having cake and champagne at 8 a.m. on the morning of Groupon’s IPO in 2011. It was an amazing morning and I will never forget it. Another standout memory is when I was returning to work from maternity leave. I attended a recruiting team party called “Christmas in March” which was our team holiday party. I had been gone for almost three months and walked into the party with so many hugs and congratulations! It’s a pretty great feeling to return to such a caring team like that.

The most random thing I’ve witnessed at Groupon has to be when I was in the sales department, and our SVP of Sales came in decked out in a green suit (and top hat) while riding around on an electric cooler. He was tossing out ice cream sandwiches to everyone. So random, but I really appreciated the sugar fix!

You’re the co-chair of Parents@Groupon. Why did you join? What do you like about it?

I originally joined the Parents@Groupon ERG to meet more parents and get more involved. Plus, I loved being able to bring my son to Bring Your Kid To Work Day and our Groupon Trick-or-treating events. Now, I get to help plan those events as a Co-chair of the board!

So what does being co-chair of Parents@Groupon entail exactly?

My role as co-chair entails setting the strategy for the year on what events we do, how much money we budget, and finding new ways to support and celebrate parents at Groupon! We are really excited for our next Bring Your Kid to Work Day, which we host every year near the end of summer where all kids are able to come into the office and experience life at Groupon!

How does Groupon support parents?

Groupon supports parents by providing wonderful benefits such as maternity/paternity leave, mother’s rooms, and by having such a thing as an employee resource group that is dedicated to parents.

How does Groupon support you as a mother?

Groupon has supported me throughout my entire time as a parent. From the time I learned I was pregnant to now (my child is now three years old), my managers have been supportive, flexible, empathetic, and really have seemed to care about me and my family. The mother’s rooms are also amazing and I’ve loved being able to bring my son into work for our Parents@Groupon events.

Tell us about your job! What do you do? What do you love about it? What does a typical day look like?

I now work in HR Operations and address all kinds of requests from our employees across the globe. I also look at our processes and communication and try to make improvements.

Who or what inspires you?

I know that scheduling life and workload is a constant juggling act, I am inspired when I see a fellow parent doing the same thing.  And I want to tell all of them that they are doing a stellar job at work and home.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

We all know that people are the most important part of any business. I make sure our behind-the-scenes processes are running smoothly to ensure employees can focus on their jobs.

Have you won any awards in your time at Groupon?

Lots of them… though the names might sound unfamiliar to most.

“Manager Thinks You’re Awesome Award” for continuously exceeding my goals.

“Knighted by the King” award for having the best phone tone on my team.

While in Recruiting, I was given the superlative, “Most Crafty and First Soccer Mom

Where were you before you joined Groupon? How did you get here?

I was in Columbia, Missouri where I worked in social work when my husband casually mentioned that there was a job at Groupon that he was interested in. Fast forward to 2011, we had moved to Chicago and he got a job in the Editorial department. I soon followed by joining the Customer Service team. I’ve now worked in Customer Service, Sales, Recruiting, and HR Operations.

You probably have a life outside Groupon; what are you up to when you’re not at work? 

I like to hang out with my little dude, my dog, and my husband. I’m a fan of coffee, cooking (sometimes), chocolate, and Target.

If you could do another job for just one day, what would it be and why?

I always secretly wanted to be a playground designer! I like to think I’m crafty and creative, so I would dream up designs when I was little.

What’s your favorite local business?

Katherine Anne Confections – they have the best hot chocolate in the city, are incredibly friendly, and the owner has kiddos as well!

John Kasang – HR Business Partner

John Kasang – HR Business Partner

JOHN KASANG

HR Business Partner
Chicago, IL
Joined: 2011

John has lost count of the number of roles he’s had here. He’s a shining example of career mobility at Groupon, starting off as a temp in Editorial and making his way into HR by way of Recruiting. What’s next? Maybe blueberry farmer.

What’d you do before Groupon? How’d you get here?

I coached swimming at my local pool and one of the parents whose children I coached worked for a temp agency that had a position at Groupon. Diving for pennies was pretty fun, but I thought I’d give an office job a try!

What positions have you worked here?

I was hired as a temp to be a Merchant Center Creator and my full-time offer in March 2012 was for Quality Assurance in the Editorial department. From there I moved into an Associate Site Editor role and then I moved into HR.

Can you explain a bit about what each job entailed?

  • As a Merchant Center Creator (MCC) I opened up a central repository for merchants that would host their data from their deals. In Quality Assurance, we checked the facts! I was part detective, part internet troll, and part mathematician as we wanted everything on the deal to be correct. Finally, as an Associate Site Editor, we made edits to deals that were live on the site.
  • Jumping into HR, I started off as a Recruiting Coordinator. I scheduled interviews, gave tours, booked travel, created offer letters, and partnered with a recruiter as their right-hand man. I eventually was promoted to Recruiter, Recruiter II, and then a Senior Recruiter leading our Customer Service, Risk Management, and Consumer Fraud talent acquisition. It was fascinating, fast-paced, and I was able to not only able to hire in Chicago but throughout the country.
  • Now I am the HR Business Partner for our Finance, Communications, and Legal Department. As an HRBP I am here to formulate partnerships across HR functions to drive initiatives and help with things like Benefits, Compensation, and Talent and Development. I am here to support & champion our employees!

Why did you want to jump from Editorial to HR and how did you go about doing that?

I toyed with the idea of working in the non-profit sector before coming to Groupon. I enjoy the complexities of people; we all have big goals, some problems, and challenges in our life and HR seemed to be the place to marry that in the public sector.

How did each job prepare you for the next one?

I had some incredible managers who fed my hunger to grow and let me fail forward.

How many jobs have you had?

Gosh, I don’t know…about six or seven. I lost count.

How have you navigated your career moves at Groupon?

I live by the motto, “It’s nice to be important, but it’s more important to be nice.” Relationships are a huge part of building your career. Taking the extra step to recognize efforts and intentions along with life events goes a long way in creating open communication and opportunity.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

Our business exists in a diverse world, and our employees mirror that! We want to build a diverse and inclusive workplace and give that population the means to grow and become better suited to serve that community.

Have you won any awards?

Does Best Beard count?!

What’s been the most challenging thing you’ve worked on?

Working with a global team always keeps me on my toes because employment laws and regulations vary country to country, state to state, even sometimes city to city. It’s important to be detail-focused so nothing slips through the cracks.

Can you talk about what your global work entails? What teams and/or teammates do you work with and where are they located?

Finance, Legal, and Comms have folks all over the world: Chennai, Bangalore, Warsaw, Milan, Dublin, London, and more. I partner with the business and local HR support on a variety of topics.

Are you a member of an Employee Resource Group?

I’m the Professional Development Chair for Groupon for Latinos.

Can you talk about what it means to be the Professional Development Chair for Groupon for Latinos? Why are you involved? Why is it important to Groupon?

There are so many intersections of diversity and inclusion and part of that is understanding that they exist and how to embrace and celebrate them. Personal and professional development stretch our horizons and drive us to be life learners. With that, I want to bring more to our Groupon for Latinos community along with other amazing ERGs. We are better, more imaginative, and inventive with more knowledge in our back pockets!

You probably have a life outside Groupon; what are you up to when you’re not at work? What are your hobbies?

I’m an avid kombucha brewer, plant whisperer, competitive walker, non-competitive rollerblader, and lover of all vegetables.

If you could do another job for just one day, what would it be and why?

I kind of want to be a blueberry farmer, though I’m not really sure why…

What’s your favorite local business?

Adams and Sons, best plant store in town!

 

 

NodeSchool Seattle and Groupon Team Up for Aspiring JavaScript Coders

NodeSchool Seattle and Groupon Team Up for Aspiring JavaScript Coders

DATA SCIENCE & ENGINEERING

APRIL 2018

NodeSchool Seattle and Groupon Team Up for Aspiring JavaScript Coders

As reported by Wil Alvarez.

In tech-focused Seattle, Groupon becomes the location for new and experienced coders to work together. NodeSchool, a global meetup with local chapters, is dedicated to helping people of all skill levels to learn JavaScript in a low-stress and inclusive environment. The event also created a great opportunity to hang out with other learners and mentors who share a passion for coding.

Seattle Grouponer Wil Alvarez tells us more about this exciting event.  

“It is the perfect scenario for us to build a great community around Groupon. Giving back and helping others to learn can mean a huge impact on other people’s lives. It is also a space that lives by the values of respect, integrity, and inclusion because it’s focused on providing a harassment-free event experience for everyone, regardless of gender, gender identity and expression, age, sexual orientation, disability, physical appearance, body size, race, ethnicity, religion (or lack thereof), or technology choices. It’s a safe place where everyone should feel welcome.”

And feel welcome they did!  According to Will, “Some folks drove two hours just to join us! They said this was one the best JavaScript meetups they’ve been so far, mainly because new coders felt supported and experienced coders were glad they could have a space with the freedom to work on their projects but also with the support of mentors in case they needed it.”  

Wil, and fellow Grouponers Melissa Jimison and Marcin Kanclerz, were the three mentors who worked with 20 attendees during the event. In case you were wondering why Wil, Melissa, and Marcin wanted to give up a Saturday afternoon to help people learn JavaScript, Wil, who organized the event, says, “It is just wonderful to see how happy and grateful people were at the end of the day for the support we gave them. We, developers, have a great power that is capable of changing people’s lives and building a better world. So, why miss the chance to use it? Remember that not all heroes wear capes.”

It also gave the mentors valuable professional development experience. “Organizing an event like the NodeSchool helps me build my leadership skills and boost a stronger sense of community around my team members. Hopefully, this is something I can use not only in my team but in the whole office.”

Wil sees this as not only a way to give back while developing his leadership skills, he also sees this as one of the first events for his Groupon group the Seattle Culture Club. Their mission is to support all the activities that make Groupon a better place to work.

Helen Ly – Senior Business Development Consultant in Australia

Helen Ly – Senior Business Development Consultant in Australia

HELEN LY

Senior Business Development Consultant
Australia
Joined: 2013

For Helen, a Senior Business Development Consultant, the success of having generated over 3MM in revenue is only second to the relationships she carefully cultivates. Her customers are her extended family, as are the children who benefit from Helen’s charity work.

What’s your favorite Groupon memory?

Receiving my Million Dollar Club plaque for the very first time.  🙂

Tell us about your job! What do you do? What do you love about it?

I engage with local businesses on a daily basis about how Groupon can be a part of their existing business marketing plan. I work remotely in Melbourne, Victoria, and am on the road 80% of the time. If I’m not working out of my car, I’ll be working out of a cafe or from home! It’s almost my 5th anniversary with Groupon Australia, too!

What I love most about my job is the merchant. Meeting new merchants and learning more about how they run their business is not something you can do with any ordinary job. I build enough trust for them to respect me and let me work with them to help grow their business. I am most satisfied when my merchants refer me to their friends and family to look after their business’ wellbeing and growth.

What’s been the most challenging thing you’ve worked on?

Hokkaido Baked Cheese Tart would be the most challenging account I’ve recently worked on. I take full responsibility to ensure that all stakeholders are 100% happy with their deal. It was a multilocation deal with multiple franchises. Rather than risk information getting lost because it was coming from so many different locations, I dedicated my time to go out on site and walk through the whole process with management (both head office as well as store management) and with the staff just to be sure they fully understand how everything works. It was more challenging on the front end, but I think it was worth it.

Who or what inspires you?

I seek inspiration from everyone. Where I see weakness in myself, I find the strength in my friends and colleagues and learn from them. I draw inspiration from my customers, too. I love walking down the busy streets of Melbourne and knowing every single business owner by name…and they know mine as well! This reminds me that I am doing my job well and know my market.

“I seek inspiration from everyone. Where I see weakness in myself, I find the strength in my friends and colleagues and learn from them.”

Tell us something that might surprise us about you.

I got married last year and instead of gifting my guests with bonbonnieres, I donated the funds to Build-A-Bear as a partnership to give sick children in the hospital their very own teddy bears. In March of 2018, my husband and I visited the Royal Children’s Hospital and, together with Build-a-Bear and their charity Challenge Australia, we held a workshop to build bears with the kids in the cancer ward and also dropped into the rooms of the sick kids who were in isolation. It was an experience that I am truly grateful to have been a part of.

There are a lot of amazing Groupon stories. What’s your biggest accomplishment?

I am most proud of my accomplishments in my role of Business Development in achieving 1MM in my first year at Groupon, and my 2MM in the year after. Consistency is crucial to success and I thrive to maintain that and to exceed every time. When Sales transitioned to a hunter/farmer model, it was difficult at first, but I got through it and made my 3MM last year! That’s a win for me 🙂

What’d you do before Groupon? How’d you get here?

I worked in events planning and sales in Sydney and London. I moved to Melbourne with my now husband (we met in London) and saw an opportunity with Groupon, so I applied.  

You probably have a life outside Groupon; what are you up to when you’re not at work? What are your hobbies?

I have two furbabies that occupy my time, and I’ve recently bought a house.  Also, shopping at Bunnings has taken up a lot of my time. Perhaps that could be a new hobby?

If you could do another job for just one day, what would it be and why?

I would be a Forensic Scientist because the data never lies.