STEVE TRAPLIN

CEO of APAC
Sydney, Australia
Joined: 2016

“Steve’s a natural people leader. Since his first day at Groupon—where he sang Purple Rain by Prince (all new hires sing in front of the group)—he’s made it his mission to build a rapport with the team. He gets the most out of his people by getting to know them, their role, and what drives them. He’s the kind of guy that gives handwritten Christmas cards to all of APAC!” Gus Muffet, National Sales Director for ANZ

What was the last influential book you read?

The Talent Code by Daniel Coyle. An awesome read. It has helped me both in my personal and professional life.

Describe your leadership style.

I am open and personable and some would say enthusiastic, I try and keep things simple. You help create and foster an environment through your actions and behaviors. I do love knowing the detail and I know I am resilient (some may say stubborn), but every day I try and learn how to be a better leader, person, colleague, and team player. I believe in the power of the team.

We have so many talented individuals and teams in the world of Groupon APAC, consisting of Japan, ANZ, and India. There are many days where I just try not to get in the way of them. I am amazed and proud of how solution-focused the teams are.

What’s the best advice you were ever given?

With my family—Beck, my wife, and my two daughters, Carla and Bianca—I receive lots of advice! But seriously the best pieces of advice are: always be authentic,  listen, have no regrets, and remember that every day you earn the right to come back tomorrow. Be the best you can be today and repeat as often as you can. It doesn’t mean you won’t make mistakes, just try and learn from them. 

How has Groupon impacted you?

It has made me feel younger! It also helps me live my passion for helping small business with our awesome team and value proposition.

What have you done when you’ve encountered setbacks in your career?

Normally I just assess why it happened and try to gain clarity if I can then move forward with the lesson learned for next time…which is easier said than done sometimes.

What’s the last Groupon you used?

Yesterday for lunch at Croutons. I think I was the first redemption of the deal!

“Steve is the kind of leader who doesn’t need to diarise time to ‘walk the floor’. He knows his people, enjoys spending time with them, driving them to achieve great results and celebrate their wins. Steve is strong but empathetic and intuitive. He sees the big picture but will delve into the detail as needed. Under Steve’s leadership, we have created a high-performance culture where there is still time for fun and a sense of humour to #makelifelessboring,” Cara Amores, Head of HR for ANZ & Japan

What are the most important qualities in a teammate for your organization?

Listening to understand and empathy are two great qualities in any teammate.

What’s your favorite Groupon memory?

I have many good memories. One that occurred early in my career here was when I had my first leadership dinner on my 8th day at Groupon. It involved dinner, crab racing, umbrellas, and water spraying, among other incidents.

Let's build local together.

Describe your job in 10 words or less.

Provide an environment for my teams’ growth and deliver amazing results (technically 11 words, but with a 10% OD it becomes 10).

What’s your favorite local business?

A little Italian restaurant called Beppis. Awesome food, great service, and my family and I have been going there for 25 years.

Describe an unusual job you had in the past.

I was a photogrammetrist way, way back. I used to create maps from aerial photography through a calibration. I hope those maps have been updated more accurately since I created them!

Who are your biggest influences?

My kids, family, my work colleagues, and two good mates who keep it real for me.

What do your kids think you do?

My kids think all I do is talk and think about Groupon, make dad jokes, and be their taxi and mobile ATM…..