NELLY CHAVEZ

Merchant Payments Team Lead
Madrid, Spain
Joined: 2011

Many of our international offices are incredibly close-knit, including Madrid. Today, Nelly shares her Groupon experience and covers six years of working in Finance alongside co-workers who have basically become family.

What’s your favorite Groupon memory?

Our Christmas party in 2015. We threw a big party and all of the teams from Spain and Portugal came to the Madrid office. We took a big family picture.

Tell us about your job! What do you do? What do you love about it?

I work on the Merchant Payments Team in Madrid. We make sure all merchants from EMEA and APAC get their payments on time. I really enjoy working with people from other departments all around the world, but what I love the most is my team. We are a little family: two members of our team were even born the same day and year. We always say Kristel and Robert are siblings.

Who inspires you?

My mother. She is the strongest person I have ever met. She never gives up.

What was your first impression of Groupon as an employer?

It was a very young, crazy, and stressful company.

What’s unique about Groupon Spain?

I think it’s incredible how despite all hours we spend working, we want to continue seeing each other outside of Groupon. We have formal celebrations (Christmas, anniversary and summer parties), but we also have “unofficial” celebrations: birthdays, concerts, trips, and of course our typical cañas every Friday. For instance, we have five co-workers with birthdays in January (including me) and we are going to have a big party. It became a tradition four years ago and this year will be pretty big.

How does your work impact Groupon’s mission of building the daily habit in local commerce?

We work with big merchants but most of our merchants are small businesses. For them, it’s pretty important for us to relay that no matter what, they will receive payment every week for their services, and that’s our main priority. There have been days that we had to work during the night to make sure merchants receive their payments on time.

There are a lot of amazing Groupon stories. What’s your biggest accomplishment? 

In 2014, while I was working in Merchant Research, we did a massive update of the databases for Spain and Portugal. We hired additional people to help us accomplish the project. I was in charge of weekly planning and progress tracking and we reviewed more than 25.000 accounts. As the project was a success, it was extended two more months and we bought a database to look for new leads and accounts.

You probably have a life outside Groupon; what are you up to when you’re not at work? 

I’m a TV series addict. There have been times where I was watching more than 9 series at once. My favorite shows are The X Files, The Walking Dead, and Mozart in the Jungle (I love Gael García Bernal!!) I also watch Supernatural, Sons of Anarchy, The Big Bang Theory, Once Upon a Time, Grey’s Anatomy, and Criminal Minds. I’m trying not to add more series because I can binge watch a lot of shows.

I also love to work on DIY projects or “bricolaje” in Spanish. I haven’t had much time lately, but the project I feel proud of is when I updated my mother’s dining set. It was made of good wood and the chairs were very comfortable but they needed a change. We had just bought some new paintings to decorate the dining room so we decided to change the color of the table and chairs. At first, I thought it was going to be easy but I had to Google hundreds of pages searching the right way to do it. I also wanted to change the chair cushions. It took me more time than expected but I love the result and as a bonus, I got my own stapler gun!

What’s your favorite local business?

CANOE. It’s a bingo restaurant. I went there with some Groupon friends and we won 800 euros. It was a great night!

There are so many companies to work at in the world. So why Groupon? What keeps you here?

Why do I stay in Groupon? It’s an easy question…the people. During my 6 years here, I have met good professionals who are also great people. Some of them are my friends and some have even become family.

Tell us something that might surprise us about you.

Three years ago, some Groupon friends and I decided to go to the “Preuvas.” It is Madrid’s star location for the New Year’s Eve celebration is Puerta del Sol, the city’s most important square. On the night of December 30th, thousands of people get together at Puerta del Sol to perform the exact same ritual that will take place on the following night, but instead of eating 12 grapes we try different things. We usually eat chocolate snacks. After that, we go to party and dance until the sun rises or the club lights turn on. It has become our little tradition at the end of the year and I love it.