Groupon Onboarding Manager
If you ever come across a deal for a llama tour in the Phoenix area, be sure to thank Anita. She’s determined to win over a llama farm just as much as she wins in Catch Phrase.
Woohoo! You were recently promoted to Groupon Onboarding Manager…congrats! Tell us about what your new role entails.
As a Groupon Onboarding Manager, I’m responsible for heading the new hire program in the Phoenix office. On a daily basis, I work with reps to ramp them into their jobs as quickly and efficiently as possible. I monitor their performance, evaluate their strengths, and find opportunities for improvement in their sales process. I also lead daily scrums and huddles, pumping reps up with knowledge and excitement to move forward with their day.
What are you excited to take on in your new role?
When I was doing sales, my favorite aspect of the role was hopping on the line and learning about different merchants and finding solutions to their business goals. As a manager, I’m pumped to help reps find their own voices while connecting with merchants. I’m also excited to coach them and help them uncover their own potential. Ultimately, I can’t wait to see reps thrive!
And what do you attribute to your success here?
CATCH. PHRASE. Totally bragging about my Catch Phrase team here….but we don’t joke around. It’s serious.
Who or what inspires you?
Obviously, my mom. She’s almost 60, smiles all of the time, and has a super positive outlook on life. She’s the most compassionate person I’ve ever met. Also, honorable mention goes out to Beyonce. Because, Beyonce.
What was your first impression of Groupon?
It’s so laid back, and there was so much LaCroix! At my last job, we had a $6 fee each month to be in the “water jug club,” so unlimited LaCroix was awesome. On a side note, there are tons of really pumped, incredible, and inspirational coworkers.
What are you most proud of so far?
I worked on an account for almost a year before it closed and it was by far the account I’m most proud of! I built a relationship with this merchant, met with him in person, and waited as patiently as I could for him to come around. It was well worth the wait once it went live and I even bought the Groupon once (ok, twice)! Persistence is really half the battle.
“I love the Groupon marketing platform. It’s really cool to work for a company that only makes money when the marketing works for the business.”
What do your parents think you do?
Our conversation via text:
Me: “Mom, what do you think I do at work every day?”
Mom: “Whatever you do in your life, do it with honesty, integrity, and best intentions. Love, mom.”
Are you involved with any ERGs (Employee Resource Groups)?
I’m a member of Women@Groupon. Whether it’s women in sales, leadership, or outside of G2, it’s been inspiring to see women play a vital role in the direction of the Groupon’s future. A few months ago, Women@Groupon’s Phoenix chapter hosted an event that brought women from various backgrounds and companies together for a happy hour. I really enjoyed learning about the goals and roles of local female entrepreneurs.
Tell us something about you that might surprise us.
I was really lucky to have the opportunity to be a Peace Corps Volunteer in Namibia from 2011-2013 (a country in Southern Africa). I taught and managed an After-School program and learned so much from the resilience of the kids I worked with!
If you could do another job for a day, what would it be?
I’m a huge animal lover. If I could have any other job, I’d own a llama farm and do llama tours full time. I’m on the Things to Do Vertical, and I’m always chasing farm tours. It’s been my dream to close an account that does llama-walking tours. I think it would crush. I’m not kidding.
Can you write a Groupon haiku?
Smiling and dialing
I’ll call back in the morning